Graduate by Hilton Columbia SC

The staff provides outstanding service despite a hurricane, while the central location near the university campus makes it a great choice for travelers.

Positives: We absolutely loved the charm & attention to detail in this unique property. The interior decorating is a stylish, eclectic mix of art, vintage decor and custom carpet & fabrics. The overall feel was warm, fun & inviting. The staff were all very pleasant, from the front desk attendants and barista to the employees we passed in the halls. Check-in was easy, and parking was close by in the lot near the entrance. Negatives: Unfortunately the cleanliness overshadowed the positives. We noticed an unpleasant odor as soon as we entered the room. The bathroom shower was mildewy on both the tiles and shower door, and the bathroom wall was soiled with something dripping down. The baseboards were thick with dirt/dust. There was also a large black (pet?) hair on the toilet seat in plain view. The decorative bolster on the bed had a large hole as if it had been chewed through, and there were crumbs all over the mini fridge. I would've asked for another room had we not checked in so late in the evening after a very long road trip. This property appeared overdue for TLC outside the room as well, as the wallpaper in the halls was separating at the seams, and the lovely, custom carpets appeared dingy. I would give this property a 2.5. Disappointing since the TripAdvisor reviews were so high.

Public areas were dirty and needed some attention too.