Sheraton Columbia Downtown Hotel

Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!

Everything was so nice, I will be returning. From the Tim I walked in I was greeted so well, I wish I could've stayed longer.

Great location. Very Clean. Great rooftop bar. Would definitely recommend for anyone looking for a central location in the city.

Quite and old charm on the middle of downtown. Not many double beds at this location. However with flight delays and super later check in the staff made sure everything was ready to go when we arrived.

My stay was pleasure. The bed was very comfortable and the room and bathrooms were clean. loved the rooftop bar. The view of the city was amazing. My only complaint is that Starbucks closed at 6pm. The hotel guests should have access to Starbucks at least until 9pm. There also should be complimentary coffee and water for guests.

Couch is as stiff as a board and room was sparcely decorated. Took 30 minutes to get my car from valet which just isn't acceptable.