Holiday Inn Express & Suites Columbia-Fort Jackson
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Columbia
Holiday Inn Express & Suites Columbia-Fort Jackson
Renovated in 2025
7329 Garners Ferry Rd, Columbia, South Carolina, 29209, United States
Show on map
We Price Match











Amenities
Private parking
Gym
24-hour front desk
Luggage storage
Golf course
Squash court
Taxi booking service
Conference room
All amenities
Property Description
Stay at the Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson and enjoy prime access to Columbia's business and cultural districts, a short drive from Columbia Metropolitan Airport and the Amtrak Station. Business travelers will love our proximity to the Vista and Five Points business districts, the State Capitol, Fort Jackson, and the University of South Carolina.Dive into Columbia’s vibrant culture with nearby art galleries, Finlay Park, Riverfront Park, Congaree State Park, and the Riverbanks Zoo and Botanical Garden. Our hotel offers Southern hospitality with amenities like a 24-hour convenience store, an indoor heated pool, and a complimentary hot breakfast bar. Your unforgettable Columbia adventure starts here!
Show more
8.5/10
Cleanliness8.5
Amenities8.5
Location8.4
Service8.5
All 98 reviews
Surroundings
Airport: Columbia Metropolitan Airport
(22.0 km)
Train: Colombia Amtrak Station
(13.6 km)
Landmarks: Greenlawn Memorial Park
(390m)
Landmarks: Richland Library Southeast
(460m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Standard King Room With Mobility Accessible Tub
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

6
One-Bedroom King Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

8
Standard Room, 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Towels
Daily housekeeping
Wired Internet in room
Check Availability

7
Standard Room
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

2
Twin Room with Mobility Accessible Tub - Non-Smoking
2 Queen bed
Non-smoking
Air conditioning
Towels
Private toilet
Daily housekeeping
Check Availability

3
King Suite With Sofabed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

8
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability

5
Add Living Area 1 King Bed Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

1
Standard King Room With Mobility Accessible Roll-in Shower
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
98 reviews
- Cleanliness8.5
- Amenities8.5
- Location8.4
- Service8.5
Average for similar properties in Columbia

Review summary
Powered by AI
Room Quality: Multiple reviews highlighted spacious, clean rooms with comfortable beds, adequate lighting, and modern amenities .(based on 1 review)

Guest User
August 1, 2024
The area wasn’t so great, but luckily had no issues. The room was very spacious and clean. Staff was very helpful and welcoming. Would stay here again.

Guest User
August 20, 2022
I have never slept on a bed cover that was so comfortable. I had plans my first night to go out but that bed said “no stay right here”

Sueann S
June 26, 2025

Our first room was locked form the inside and we could not get in. Had to sit on the hallway floor while waiting for staff to figure it out. Our 2nd room was full of bed bugs and ants. I complained and requested another room. Initially I was told that the hotel was fully booked as they were expecting more guest. I refused to sleep in that room especially that I had 2 kids with me. They finally changed my room. The new (3rd) room had one bed the creek all night as you turn and a broken bed spring. The 2 rooms were not clean well as there were hair in the bathroom. I check out early and requested a discount or refund for my horrible night and was told the general manager was not on the premises at the moment although she was scheduled to be there. Horrible customer service and lack of empathy. No one offered to have the general manager call me or anything.

Travis W
May 31, 2025

Subject: Complaint About Unpleasant Stay at Holiday Inn Express, Two Notch Road, Columbia, SC Dear Holiday Inn Express Management, I am writing to express my deep dissatisfaction with my recent experience at your Holiday Inn Express location on Two Notch Road in Columbia, SC, dated May 30th, 2025. This incident marks the most disappointing hotel experience I have encountered in the past decade. Upon our arrival, my family and I checked into our room, placed our bags inside, and headed out to visit my son’s house. Returning to the hotel around 12:15 AM, we were appalled to discover roaches in our room. It's widely acknowledged that seeing even one roach usually indicates a larger, hidden infestation. Concerned about the cleanliness and safety of the room, we immediately decided to check out. Approaching the front desk, we requested a refund, only to be met with an offer to switch rooms or floors. We declined this offer, as we had already lost confidence in the hotel's hygiene standards and wanted a refund to seek accommodation elsewhere. Unfortunately, the staff member at the front desk denied our request for a refund. His refusal was not only dismissive but also came with an unexpected rudeness. When asked for the manager's details, he instructed us to find them ourselves and ordered us to leave the premises. This customer service behavior was not only lacking in professionalism but also exacerbated our frustration under such unacceptable conditions. I strongly advise against booking a stay at this particular location. As evidence of the situation we faced, I have photographic documentation of the roaches present in the room. I trust that this matter will be taken seriously and am hopeful for a resolution. Thank you for your attention to this unfortunate incident. Sincerely, Travis [Your

SCTraveler864
May 14, 2025

I recently stayed at the Holiday Inn & Suites Columbia NE – Ft Jackson Area, expecting a comfortable and hassle-free experience. While the hotel boasts a modern design and some commendable staff members, several issues marred my stay. • Air Conditioning Issues: The AC in my room was non-functional. A kind but clearly overworked staff member replaced the unit, mentioning that management preferred not to relocate guests. • Management Concerns: While some staff were exceptional, the overall management seemed lacking. Staff often appeared distracted, frequently on the phone or addressing other guest issues, indicating potential understaffing or inadequate training. • Amenities Shortcomings: The laundry facilities were available but came at a steep price. Additionally, the hotel was out of basic toiletries like soap, forcing me to make an external purchase. While the hotel’s design is appealing, these service lapses are hard to overlook. Being a newer establishment doesn’t excuse the lack of basic amenities and efficient service. I hope management addresses these concerns to enhance future guest experiences.

We Staff B
May 2, 2025

This hotel is completely awful. The room was dirty and gross. We got no sleep because the smoke alarm chirped on and off all night and could not be fixed til next day. Someone burst into our room at 11pm when we were ASLEEP because the front desk double keyed our room! The gym had not been cleaned in a LONG time, broken equipment, no wipes or way to wipe down equipment. Second day of our stay, our keys did not work at all and we had to get them rekeyed again. If you are traveling to this area, avoid this and head downtown instead.

Donald
May 3, 2025

Nice room and breakfast - TV was not good
The room was very nice. My only negative is that the TV had no online guide. The card containing the channel line up didn't match the available channels. I arrived late at night, got ready for bed, and wanted to watch a little TV before retiring. The card listed channels 4 thru 62. The TV had channels 66-1 thru 88-?. When I selected 66-1, for example, there was a long commercial with no indication of what channel I was looking at. Very frustrating to find a channel to watch. I tried to call the from desk to see if there was a way to find out what channels were available, and the phone didn't work either. The next morning I went to the front desk and found that there are two different TV channel line up systems, and that the card in my room didn't match the TV channel line up in my room. Very frustrating. Other than the TV issue, the room was very nice and breakfast was great.

Courtney
May 1, 2025

Parking Fee
The stay was nice. I was unaware of the parking fee they charged and when I tried to speak with the manager, her attitude was horrible. Upon check-in, there was no conversation about the parking fee. Parking at the facility to should included with the stay. This is NOT the Ritz.
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
Gym
24-hour front desk
Luggage storage
Golf course
Off-site
Squash court
Off-site
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Fax/copying service

Gym

Conference room
More Amenities
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$3.00 (approx. PHP 174.53) Daily. Reservation needed.
Private parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
English
Food & Drink
Snack bar
Convenience store/kiosk
Lobby bar
Health & Wellness
Squash court
Off-site
Golf course
Off-site
Gym
Beauty and makeup
Public Areas
Elevator
Vending machines
No smoking in public areas
Cleaning Services
Clothes dryer
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Multi-function room
Accessibility
Assistive listening devices
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. PHP 2,908.74) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2025
- Number of Rooms: 95
Stay at the Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson and enjoy prime access to Columbia's business and cultural districts, a short drive from Columbia Metropolitan Airport and the Amtrak Station. Business travelers will love our proximity to the Vista and Five Points business districts, the State Capitol, Fort Jackson, and the University of South Carolina.Dive into Columbia’s vibrant culture with nearby art galleries, Finlay Park, Riverfront Park, Congaree State Park, and the Riverbanks Zoo and Botanical Garden. Our hotel offers Southern hospitality with amenities like a 24-hour convenience store, an indoor heated pool, and a complimentary hot breakfast bar. Your unforgettable Columbia adventure starts here!
Frequently Asked Questions
What is the cancellation policy for Holiday Inn Express & Suites Columbia-Fort Jackson?
The cancellation policy for Holiday Inn Express & Suites Columbia-Fort Jackson varies depending on the type of room and booking conditions.What is the cancellation policy for Holiday Inn Express & Suites Columbia-Fort Jackson?
What are the check-in and check-out times at Holiday Inn Express & Suites Columbia-Fort Jackson?
Standard check-in time at Holiday Inn Express & Suites Columbia-Fort Jackson is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Holiday Inn Express & Suites Columbia-Fort Jackson?
Can I bring my pet inside the Holiday Inn Express & Suites Columbia-Fort Jackson?
As much as we love pets, unfortunately, we are unable to accommodate them in Holiday Inn Express & Suites Columbia-Fort Jackson.Can I bring my pet inside the Holiday Inn Express & Suites Columbia-Fort Jackson?
How far is the Holiday Inn Express & Suites Columbia-Fort Jackson from the closest airport?
The closest airport is Columbia Metropolitan Airport, and it is about 19 mins from hotel by car (22.0 km).How far is the Holiday Inn Express & Suites Columbia-Fort Jackson from the closest airport?
About This Property
Nearest Airport | Columbia Metropolitan Airport |
---|---|
Distance to Airport | 21.95KM |
Nearest Train Station | Colombia Amtrak Station |
Distance to Train Station | 13.65KM |
Average Price From | PHP9287 |
Hotel Star Rating | 2 |