Hotels near Goodwill, Columbia

** Beware of theft ** I stayed at this hotel this week, and unfortunately, my AirPods were stolen by a member of the staff. The day after I left, I noticed they were missing, and I checked the location and saw they were at the hotel still. When I called the hotel to ask if they were there, I was told they were not in the lost and found. The next evening, I checked to see if they had moved on my Apple account and they were located at a town nearby at a residential address. The following morning they were back at the hotel which confirmed that an employee was in possession of them. I called and spoke to the general manager, Lisa Yilmaz, let her know about the situation and she told me she couldn’t help me because her employees were contracted. When I proceeded to let her know that if I had to drive there, I would bring the police with me to retrieve my items, She asked if I was threatening her. She was extremely rude and unprofessional, she took my information down and 20 minutes later a different manager gave me a call. This manager, Faith, was extremely kind and helpful and let me know that my AirPods were located in the lost and found. (This couldn’t have been true since they were in a different town at a home the night before) Lisa was complicit in knowing that my stolen item was with an employee and placed them in the lost and found and asked another manager to call me to notify me of my items being there. After driving two hours to receive my AirPods, (they refused to ship them to me), I spoke to Faith, who was not aware of the situation of my AirPods being missing and told me she would look into all of the issues and was very kind. It is a shame that the general manager is allowing her employees to take items from guests without any admission or repercussion. Be cautious with your items.

I stayed at this hotel a week ago due to its proximity to Congaree National Park. This hotel is located a short distance from several dining options. The room was clean and furnishings were well maintained. If you’re a night owl, the swimming pool and hot tub are opened until midnight every day. The free breakfast on weekends runs until 10:30am. I’ll definitely stay at this hotel the next time I’m in Columbia.

This place is run down and not well taken care of. The shower curtain rod was not well attached to the wall and the curtain would fall to the middle when showering. There was only one light on the desk and none on the nightstand. There was a hole in the desk where something used to go and the safe was broken. We also found a roach in our bathroom.

The staff has been wonderful for my staff so far cleaning crew is on point and the staff during the breakfast. Ms Erica is a wonderful hostess, always checking up on everyone to make sure they are having a wonderful stay. It was very appreciated.

Positives: front desk staff member tried to be nice. (I was so tired, I can’t remember her name.) The kids loved the popcorn and kitchenette, although we didn’t use it. My daughter enjoyed the reclining chair with the tray. Mix of soft and firm pillows. Sides of beds are comfy…just don’t fall in the black hole in the center! Showers and bathrooms were pristine…spotless. Very impressed. Fridge was also pristine and spotless. Negatives…poor experience. 1. 10:15 pm: Waited 10-15 minutes before someone even came to the desk. When she did come to the desk, she said she had to step away because was waiting for someone to come and lock the pool, as something happened that the pool couldn’t be closed, and it was a hazard to guests. So, because it took so long to get to the desk, she offered us extra points and told us to grab a drink and a snack. (Very kind and tried to remedy.) So, we headed to the room - exhausted after a long day of traveling and then waiting to check in - around 10:35. 2. Went up to room 417. Thermostat was set at 68, cool, and fan on (vs auto). AC fan wasn’t even blowing and thermostat read 79 degrees. I called the front desk. No answer. Went down. No one was there. “With a customer, will return soon” sign wasn’t even displayed. I headed to the pool area, since I was told there were issues with closing the pool. I open the door and find four people (two of which were clearly employees) hanging out, chilling and chatting. Meanwhile, the front desk is unattended. I explained the situation with the temperature and she said the power was out earlier and all rooms should have been checked. She gave us a new room and said she would call in 15-20 mins to check in to make sure the room was okay. So we were switched to room 225. Walking right out of the elevator, it smelled like cigarette smoke (& heaven knows what other type of smoke). To sign your life away on a strict “no smoking” policy, this sure doesn’t seem to be enforced. The room smelled so bad. I waited 15-20 mins. No phone call. Called the front desk. A gentleman answered and I explained that we were in room 225. The room smelled like smoke, and it was worse when you step out of the elevator to the hallway. Told him I wasn’t smoking and do not want to be charged for this room snelling like smoke. ($200 charge.) Guests were loud all night. Partying. Arguing. Stomping around 3 am. Beds are not comfortable ….centers of the beds are sunk in big time. Bedside lamp didn’t work. No alarm clock and couldn’t charge phone beside for the next day, since the outlet in the lamp didn’t work. Traffic outside is extremely loud (worth keeping the fan running all night, as long as you don’t freeze or overheat). Hairballs (not from me) were in the bed, along with specks of some off white debris that I had to wipe out of the sheets. Covered that part and did away with the sheets themselves. Very disappointed in this experience. (I can’t sleep - it is after 3 am as I type this.) Will not b

Review of Extended Stay America Suites Columbia Ft Jackson South Carolina August 24, 2020. First the positive. The motel was a few minutes away from Fort Jackson. Now for the negative. We were charged more than double the going rate of $55.00 simply because this Extended Stay Facility was close to Fort Jackson on our granddaughter’s graduation day. The room they gave us was on the third floor facing I77 traffic which disturbed our sleep all night long. Then at 5 am the city garbage truck woke us up with its loud back up beeping and its banging the dumpster after we finally got a bit of sleep. We expected a two-room suite, a two room with a living room and a full kitchen as usually advertised, but this was an old one room place worse than a Motel 6. The rustic two burner stove and refrigerator in the kitchenette looked like something out of a 1950’s movie set and there were no kitchen utensils like advertised. The Hotel.com website said “Full Breakfast” which was a lie for when we got there, we were told all they had was a grab and go bag, and there were no bags just granola bars, muffins, oatmeal packet, cookies; just junky stuff. The lounge chair extended out, but refused to return. The door was so poorly hung that you could see light coming through the open crack at the bottom meaning any critter could crawl into your room. For the amount we paid we were expecting a full Extended Stay place. What a disappointment this place was.