Red Roof Inn Albany Airport

Heat didn't work

Booked two rooms, BOTH rooms were the same. I expected no-frills clean rooms with limited amenities. Both rooms were filthy, I am not sure if they were cleaned at all. Every surface had dust, dirt or grime, I could "write my name" in the dirt. The TV didn't work, the toilet didn't flush, and the toilet was dirty inside, the shower "pooled". Very visible blood stain on the mattress cover made me want to vomit along with a filthy floor. Every corner had a pile of dust/debris. "Questionable" people wandering on the property - looked strung out, wasn't sure it was safe. Note: They add $100 more to the rate for a security deposit upon check-in, not sure what someone could do to make the room worse. Stay somewhere else.

Great place. Only one bath towel. Otherwise, great place.

I checked in at 5:30am (flight was 6 hrs delayed in arrival). I asked for a late check out. They gave me an extra 30min (inadequate in my view). Check was supposed to be 11am, and I was only given til 11:30am. Also the person who checked me in didn't communicate this to housekeeping, as they knocked on my door at 10 to ask if I was checking out. I said my check out was 11:30. The same gentleman came back at 11 to ask if I was checking out. again, I said that I had a late checkout at 11:30. very annoying given that I had a rough night and air travel experience already. Also, this is clearly a high crime risk area as the check in area only had a small 18 in square security window with a pass through tray for credit card, etc.

I'd always come back here when I'm in town