Colombo Colombo 02 Hotels

Very clean, complete furniture and appliances, all new, and equipped with air frying pan, it is not too fragrant

Booked a twin room. At checkin was told no twin bed rooms available. Instead gave a king room (premium) with an extra bed which was put inside the room. Room was good but the bed was not comfortable and bit small- which was a downside. Would gave been a great stay if the stay went according to the booking made or some other arrangement was made to accommodate this lack of availability. Room was clean with good amenities.

My friend and I travelled to Colombo in January from the UK. The hotel is large, modern, well appointed. Comfortable bedrooms, ample choice at breakfast (which can get busy). Our room had a Lakeside view, pretty enough, but it also overlooked the poolside bar/club which had loud music playing till the very early hours, rendering sleep a challenge. I would recommend checking this, before you book, or stay on the other side of the hotel. However, what soured our stay was that the day after we checked in at the hotel, we were victims of a scam. As we left the hotel to walk to the local temple in the morning (still jet lagged), a man claiming to be a hotel employee started a conversation with us. He claimed his name was Sangha Perera. He appeared to be helpful, giving us directions. As it was raining, he advised us that taking a tuk tuk around the main tourist attractions would be easier and cheaper. As he was connected to the hotel, we trusted him. He 'found' us a tuktuk, and even joined us acting as an unnoficial guide. Eventually he ended up taking us to an 'officially credited' government approved jewellery shop, which had 50% off,  he even told us a percentage of profits would be donated to tsunami orphans. We were pressurised by the shop management (all men) into purchasing items.  After that the tuktuk driver told us the ride for 2.5 hours would cost equivalent of £100 in rupees, and things got very heated until we paid up. We reported the matter to the Jeevani Perera, Lobby Manager at Colombo Cinnamon Lakeside hotel. She told us the man did not work at the hotel, and an identical incident had happened previously. We also spoke to the hotel security officer, who said he would check hotel security videos. Later we even sent them photos of the man claiming to be an hotel employee and the tuktuk driver. We were disappointed to receive no response from them. BE WARNED if you stay at this hotel. Scammers are working around there, and the hotel seemingly turns a blind eye, without advising guests checking in! (SEE PHOTOS OF SCAMMERS ATTACHED). Am sure the same thing goes on outside other hotels too... We eventually went to the local police, who were helpful, and they went with us to get our money back from the jewellery shop (Lanka Sapphire Lapidary PVT Ltd., no 83 Dharmaphala Mawatha, Colombo 07), but it was not easy to do so. A salutary lesson.

heaven in columbo.fabulous out of this world stay and views.superb restaurants.really fabulous . beautiful hospitality . relaxing and pampered feel

I've stayed here over 10 times, and the location is still convenient and the staff are always friendly. The rooms are spacious and convenient, so I've decided to stay here whenever I'm in Colombo.

The decoration in the hotel room is quite unique, and the attitude of the receptionist at the front desk is very good. The Japanese Hotel is located in downtown Colombo, and the location is great! Breakfast is not a buffet but a la carte.

I stayed there for a night and extended the stay for one more night. There's a kettle, water, glasses and cups, coffee and tea, a fridge, bottles of shampoo/conditioner and lotion. You can have breakfast on the sixth floor, and there's a great café called Grind nearby. Two supermarkets - Spar and another one - within 5-10 minutes on foot. The towels had tone cream spots on them, and they don't seem to clean every day (on the second day, i called to ask for some water and toiletries, but only got water). Besides, i heard the noise of the vacuum cleaner in the hall at 9:30 pm - i requested a quiet room and was trying to fall asleep, so that was disappointing.