Guest User
December 21, 2024
The hotel is located in a noisy and unsafe area. The building is old, needs renovation, the rooms have a musty smell. Initially, the staff seemed friendly and welcoming. I arrived at night and was upgraded to a superior room, promised that the price would remain the same as indicated on Booking, and offered to cooperate directly, bypassing the platform. However, the next day the situation changed. Another manager came and said that the room rate was three times higher than the price on Booking, citing a "platform error". All previous agreements were ignored, the smiling manager who met me stood silently and it was clear that he understood what was happening, but alas, he could not do anything, I was put in a negative light, as if I was trying to avoid paying. Having paid the full cost of the room for a day, I left. I do not know a single reason why you should choose this hotel. By the way, there is no food in the restaurant either. I got the feeling that I became a victim of a well-thought-out fraudulent scheme. I felt deceived.
Original TextTranslation provided by Google