ITC Ratnadipa, a Luxury Collection Hotel, Colombo
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo
Opened in 2024
No.1 of Premium Hotels in Colombo
21, Galle Face Centre Road, Colombo 03, Colombo, Western Province, 00300, Sri Lanka
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For those who yearn to not just discover Sri Lanka, but to embrace it, to dive beneath the surface, to explore like a local, ITC Ratnadipa, a Luxury Collection Hotel awaits. Nestled between the Indian Ocean and Beira Lake, our five-star hotel in Colombo City promises an extraordinary experience. Accredited with LEED Platinum certification by USGBC, indulge in luxury within our 352 rooms and suites, each with private balconies offering stunning water views. Avartana, our fine dining restaurant, stands proudly as one of Asia's top 50 restaurants. Ascend to new heights on the Sky Bridge, suspended 100 meters above the ground, featuring two pools that unveil stunning panoramas of the Indian Ocean and Beira Lake. Host signature gatherings in 15,000 sq. ft. of pillarless event space. As the sun sets, Ahasa Bar at the Sky Bridge becomes Colombo's premier destination for sundowners. Our Grand Presidential Suite boasts its helipad, ensuring an unparalleled experience that transcends expectations.Show More
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Highlights
Airport drop-off available
Delicious breakfast
Newly opened
Lots to doNewly renovatedAmenities
Outdoor swimming poolFree
Sauna
Spa
Massage room
GymFree
Priority airport pick-up
Car rentals
Bar
All Amenities
Property Description
For those who yearn to not just discover Sri Lanka, but to embrace it, to dive beneath the surface, to explore like a local, ITC Ratnadipa, a Luxury Collection Hotel awaits. Nestled between the Indian Ocean and Beira Lake, our five-star hotel in Colombo City promises an extraordinary experience. Accredited with LEED Platinum certification by USGBC, indulge in luxury within our 352 rooms and suites, each with private balconies offering stunning water views. Avartana, our fine dining restaurant, stands proudly as one of Asia's top 50 restaurants. Ascend to new heights on the Sky Bridge, suspended 100 meters above the ground, featuring two pools that unveil stunning panoramas of the Indian Ocean and Beira Lake. Host signature gatherings in 15,000 sq. ft. of pillarless event space. As the sun sets, Ahasa Bar at the Sky Bridge becomes Colombo's premier destination for sundowners. Our Grand Presidential Suite boasts its helipad, ensuring an unparalleled experience that transcends expectations.
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4.4/5
Very GoodThey said it was very good 1235789965557388399037373777778888986668999989877
All 41 Reviews
Surroundings
Airport: Bandaranaike International Airport
(34.3 km)
Train: Kompannavidiya Railway Station
(1.2 km)
Train: Secretariat Halt
(1.6 km)
Landmarks: Galle Face Green
(150m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Two Bedroom Apartment, Concierge Lounge Access, Waterfront
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
One Bedroom Apartment, Concierge Lounge Access, 1 Queen
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Towers Suite With Waterfront View, Private Balcony & Luxury Hours
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Towers Room, Concierge Lounge Access, Guest Room, Waterfront
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Itc One King Room With Waterfront View, Private Balcony & Luxury Hours
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Towers Suite, 1 Bedroom Suite, 1 King, Waterfront, Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
2
Studio Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
41 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.4
- Location4.5
- Service4.4
Average for similar properties in Colombo
AlexZK
February 24, 2025
My stay at ITC Ratnadipa Sri Lanka from February 20 to 21, 2025, started off perfectly, but was completely ruined by the poor management and questionable practices of the hotel staff.
The biggest issue was the payment process, which was confusing and mismanaged. I was charged multiple times, including unauthorized retention charges and additional unexplained transactions. Despite reaching out via email for clarification, I received no response, which only reinforces the feeling of being misled.
Additionally, I was forced to pay $90 in cash to a hotel driver without a proper explanation of the charge. The lack of transparency and unwillingness to resolve these concerns made the entire experience feel like a scam rather than a luxury hotel stay.
I would not recommend this hotel to anyone who values clear communication, professional service, and honest billing. Avoid this place unless you want to deal with financial headaches and zero customer support.
Guest User
February 19, 2025
Dana the manager is truly an exceptional manager x
Very polite, expert and kind and professional.
Thank you for having her.
Guest User
February 15, 2025
The room is relatively large and the space is good. The only drawback is that the sound insulation is too poor and the pillows are too short and too soft to be comfortable. The breakfast is relatively good compared to the one in Colombo. The lobby is quite grand and the service is also very good.
Original TextTranslation provided by Google
JD75
February 14, 2025
Our first stay at this hotel and it was delightful. Quick and friendly check in, we were generously upgraded to a one bedroom suite which was very spacious with a seperate living room. It has a fully functional kitchen, with dishwasher and a washing machine for clothing. Balcony and well appointed room with coffee machine. The breakfast which was included in our room rate was delicious and had a broad range of options. We chose this hotel over the Shangri-La and were very happy with the choice and the hotel is much newer and therefore at the moment, in better condition. Swimming pool is large and receives lots of sunshine. I would stay here again.
Shige-.
February 11, 2025
Facilities: Very good
Sanitation: Very good
Original TextTranslation provided by Google
Yinyuezouqi
February 6, 2025
Very beautiful hotel, especially the night view. It is a rare experience to watch the sunset from the sky bridge on the 29th floor. The breakfast is rich, mainly Indian style but there are many types, you can always choose the right one. The breakfast room faces the sea and it is very romantic. In addition, the waiter's attitude is really good, responsive, and treats guests as gods. But I still have to complain a little. I booked a room for 3 people and specified 2 beds, but the 2 beds they can provide are split from a 1.8m big bed. How can I sleep well? A room like this for 3 people should have at least one bed that is not less than 1.2m.
Original TextTranslation provided by Google
Guest User
January 31, 2025
Because it is a new hotel, everything is OK. There are too few Chinese people staying here, because it's a hotel opened by an Indian, and most of the guests are Indians. There are relatively few white people. I stayed there for three consecutive days and was not used to the food.
Original TextTranslation provided by Google
Kanwalinder Rajinder
January 30, 2025
Service is really not up to standard
Yaw Wee
January 22, 2025
Aircon not working. Cannot adjust.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Massage room
Gym
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Tea room
Restaurant
Cafe
Priority airport drop-off
Additional charge
Conference room
Additional charge
Business center
Children's pool
Playground
Currency exchange
24-hour front desk
Wi-Fi in public areas
Additional charge
Luggage storage
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Additional charge
Outdoor swimming pool
Infinity pool
Pool with view
Opening times
Parking
Parking
Valet parking
Transportation
Priority airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Priority airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Front Desk Services
Currency exchange
Safe at front desk
Luggage storage
Free
Concierge service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Hindi
Food & Drink
Cafe
Bar
Room service
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
Elevator
Smoking area
Non-smoking floor
Health & Wellness
Gym
Free
Massage room
Sauna
Spa
Additional charge
Beauty and makeup
Activities
Tea room
Public beach
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Children's meals available
Stroller
Children's pool
Accessibility
Accessible rooms available
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | LKR 2,000 (approx. PHP 392.87) per person |
Children 13–17 years old | LKR 4,000 (approx. PHP 785.73) per person |
Adult | Buffet:LKR 4,000 (approx. PHP 785.73) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Renovated: 2025
- Number of Rooms: 352
For those who yearn to not just discover Sri Lanka, but to embrace it, to dive beneath the surface, to explore like a local, ITC Ratnadipa, a Luxury Collection Hotel awaits. Nestled between the Indian Ocean and Beira Lake, our five-star hotel in Colombo City promises an extraordinary experience. Accredited with LEED Platinum certification by USGBC, indulge in luxury within our 352 rooms and suites, each with private balconies offering stunning water views. Avartana, our fine dining restaurant, stands proudly as one of Asia's top 50 restaurants. Ascend to new heights on the Sky Bridge, suspended 100 meters above the ground, featuring two pools that unveil stunning panoramas of the Indian Ocean and Beira Lake. Host signature gatherings in 15,000 sq. ft. of pillarless event space. As the sun sets, Ahasa Bar at the Sky Bridge becomes Colombo's premier destination for sundowners. Our Grand Presidential Suite boasts its helipad, ensuring an unparalleled experience that transcends expectations.