Kommerzhotel Köln

Kommerzhotel Köln Reviews

Kommerzhotel Köln

Johannisstraße 30-34, Cologne, 50668, GermanyView Hotel Details
Kommerzhotel Köln
Kommerzhotel KölnKommerzhotel KölnKommerzhotel Köln
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Kommerzhotel Köln Guest Reviews

4.3/5
Very Good
98 review
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(98)
Positive reviews(93)
Reviews with photos/video(31)
Convenient location(32)
Clean and tidy(25)
Easy to get around(22)
Close to train station(21)
Awesome rooms(18)
Awesome stay(12)
Friendly staff(11)
Small room size(7)
Negative reviews(5)
Anonymous User
Standard Double Room (Queen Bed 160x200)
Stayed in Feb 2025
Family
2 review
4.5/5
Great
Posted on Feb 27, 2025
The hotel located just right beside the train station. The room was ok but the bathroom stinks. We stayed one night together with my family from Malaysia and my newly wedded German husband. Maybe because of security concerns, the night shift receptionist was asking my husband to tell him our room number, booking under whose name and show him the room key after he went down to smoke outside the hotel. My husband felt uncomfortable by the way he questioned.
Mandy
Comfort Double Room
Stayed in Dec 2024
Family
2 review
3.5/5
Posted on Dec 8, 2024
Location and upkeep of the room are fantastic. Certainly a great choice if commuting in and out Cologne by train. However the customer service at the reception was horrible. He was unwelcoming and unhelpful. We arrived exactly at 3pm for check-in and were told the room is not available and needed to wait 30min, then we saw a small waiting group forming and when the other guests asked the other check-in receptionist, he said it's ok to check-in. Normally when the room isn't available, you would still process the check-in first but the first officer just brushed us off. Then we asked if there is a toilet and were told it's on 2nd floor but when my mom went up it's locked. So they made my old folks wait and not able to go toilet. Overall reception experience was just unfriendly and unhelpful but we were only staying a night so it's still a good choice for us for the convenience.
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Siapjalan
Comfort Double Room
Stayed in Nov 2024
Travel with friends
8 review
3.7/5
Posted on Jan 14, 2025
Just near the main station, they have a luggage storage but the staff was not friendly.
Arai
Standard Single Room
Stayed in Jul 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Reasonable price.Very close to central station. My room was opposite side of the station that was not so loud.
Davor
Comfort Double Room
Stayed in Dec 2024
Solo travelers
4 review
4.5/5
Great
Posted on Dec 11, 2024
Hotel by the main train station, room was newly renovated, clean and quite spacious! No fridge in the room and no WiFi, but I didn't need it, so I wasn't bothered by it!
Dr Nas
Standard Double Room (Queen Bed 160x200)
Stayed in Apr 2024
Travel with friends
40 review
4.7/5
Amazing
Posted on May 10, 2024
Very good location Near train station about 100m Suitable for backpackers travellers Room just nice even quite small Very comfortable pillow and bed Cleanliness 10/10 Recommended
Chung ho
Comfort Single Room
Stayed in Sep 2024
Business travelers
56 review
4.2/5
Very Good
Posted on Sep 16, 2024
It's my 2nd time to stay in this hotel, good and happy. I don't know why they still using "real key" for opening room door, it would be better if they changed to use E-card as a key.
菅崎
Standard Double Room (Queen Bed 160x200)
Stayed in Sep 2024
Couples
24 review
4.0/5
Very Good
Posted on Sep 3, 2024
It’s really easy to get here, just in front of the station. The point is they don’t have air conditioning, so I need to bear with hot and humid night. However regarding the price, it was nice stay after all.
Kseniya Mogylnikova
Standard Double Room (Queen Bed 160x200)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Mega convenient location for late train arrivals, great view from the window.
Guest User
Comfort Single Room
Stayed in Aug 2024
Solo travelers
2 review
2.7/5
Posted on Aug 8, 2024
I can’t believe that this hotel doesn’t have air conditioner although it’s very good location,it’s very hot when it’s summer also there was construction process during morning it was literally annoying and noisy
Guest User
Comfort Single Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
good location just next to the station. Helpful and friendly staff, clean room. I enjoyed my stay 😀
Guest User
Comfort Single Room
Stayed in Mar 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Mar 14, 2024
Great location, easy to get to the hotel and surrounding attractions, very helpful and friendly reception staff. Would recommend for a quick visit to Cologne
NY
Comfort Double Room
Stayed in Jan 2024
Travel with friends
16 review
4.2/5
Very Good
Posted on Jan 19, 2024
Great location, however a bit noisy at night due to proximity to train station. Our room didn’t include a kettle but it was easy to borrow one from the reception desk.
Guest User
Standard Single Room
Stayed in Jan 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Mar 10, 2024
In general quite nice! Very convenient location and easy to access everywhere.
Joe the world citizen
Standard Double Room 1 Double bed
Stayed in Sep 2022
Family
73 review
4.0/5
Very Good
Posted on Sep 19, 2022
The hotel is located beside the train station. There are many restaurants nearby and the cathedral is not too far away. The staffs were a little weird. They tried to be funny but maybe something was lost in translation and made us feeling uncomfortable. One of the staffs didn’t understand our question in English, but instead of trying to understand our question, she insisted her answer which left us more confused. Another staff completely ignored us when we were trying to talk to him because he was “busy” doing something else behind the desk although he made a lot of uncomfortable jokes at the beginning.
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