Hotel Saint-Martin Reviews

Kind staff. Very good location. The place needs restoration.

I came with a 4 year old child. First, when I informed the hotel that I cannot find the key, they insisted that I have to find the key when I told them I am willing to pay the monies for the lost key. When I left the hotel to go for a short walk after check-out, upon return to collect the luggage, the hotel initially insist that we pay $200 to clean the room and damaged items. I asked them what was damaged and the only thing they could show was a broken lamp. They initially insisted that the place was dirty and require cleaning, to which I reply this is a hotel, of course cleaning is needed. They then insist that I pay EU $100 for a broken lamp that is of a very low quality otherwise they will call the police. I told them I am willing to pay but they should only charge for the cost of the lamp and they insist that the cost of the replacement lamp is EU $100. I asked them why EU $100 and not EU $30. They have no response but insist if i don’t then they refuse to return the luggage and ask me to wait for the police. By holding on to my luggage and threatening to call the police, this is false imprisonment. I have to rush to Zurich and therefore have no choice but to allow them to charge EU $100 to the card.

The environment near the hotel is very beautiful and there are lots of restaurants nearby.

Great location. Room was a good size. Bathroom was a great size for Paris. Nice place. Recommended.

It was great

Excellent stay in a typical hotel in the region, the half-timbered house is very stylish and good class! I highly recommend !

The hotel is located in the city center, which is very convenient for going to Little Venice. There are also many restaurants downstairs. It is a little far from the train station. If you have large luggage, it is recommended to take a taxi. The bathroom is large but the facilities in the room are average, with a sense of age, and the sound insulation of the room is average.

The room is small, the hotel is in a good location, and the breakfast is average.

The location is right in the center of Colmar, right in front of the well-known Christmas tree and toys, the rooms are stylish, the reception is very attentive, and information was given about the facilities of Colmar. If I went again, I would stay there without hesitation. Thanks.

The location is very convenient for visiting attractions in the old city.

The hotel is in a great location, the rooms are clean, and the front desk service is attentive.

Not bad, comfortable stay