Holiday Inn & Suites College Station-Aggieland

The staff provides exceptional service, while the quiet, convenient location near the freeway is ideal for travelers. Guests appreciate the comfortable, well-equipped rooms, particularly the cozy beds.

After getting in late Friday night and long day I jump into bed and noticed the pillows smelled like perfume but just thought it was the hotel shampoo..I didn’t think to inspect the bed. It wasn’t till the following day, I pulled the sheets back and noticed that the sheet hadn’t been changed and I noticed blood spots on the bed. i went downs stairs to let the front desk know and asked if they could change them. The desk clerk said housekeeping was gone for the day but could give me clean sheets that I could change them myself. I then ask for the manager to see what he could do for me and manager Bryan said he could give me 10 thousand points which cost the property 50 dollars. And told me that’s the equivalent to a day stay which I payed 220 a night. I told him that was unacceptable he then told me he would need to speak to the owners for any kind of compensation for my inconvenience. They never called me back. I called corporate and told them my story and said they would give 30 points which I was still not happy with so I’ve decided to let everyone know how bad their customer service is there at that location.

Very comfortable