Guest User
August 1, 2024
Booked this hotel as one of limited hotels available for the USATF Jr Olympics and my son qualified 2 week previously. Have Hilton Gold Status. Checked in ahead of time on the app as I was prompted to do. We arrived at 3:30pm and was told room wasn't available, but they could get me a similar room. Room had a dirty towel from previous guest and was small. 2 double beds and the bed/mattress near the window was terribly uncomfortable and clearly broken. AC/Heating unit was caked with mold/dust, see picture. Food at breakfast was unappetizing and inedible. No fruit offered, very limited options, eggs sitting in a puddle of liquid. Room was over $300/night due to demand, deeply disappointed. Hallways were dirty with dirt all over the rugs. Everything was old and in need of work/attention. Paint peeling throughout. Hilton may have forgotten they own this sad property.