Lucknam Park Hotel

Very good hotel and very good service and fantastic environment

The estate was beautiful and the spa was superb. I enjoyed walking around the the estate and appreciated the collection of artworks.

We traveled with a total of 6 family members and stayed in a 3 bedroom cottage for 5 nights. The property is absolutely beautiful. The grounds and gardens are a real highlight. We had great experience in both restaurants. Loved the one hour private horseback riding excursion - they do a great job of catering to all levels. The archery lesson was also a hit. One word of caution - there is no air conditioning in the cottages. With a heat wave while we were there, it was quite hot at night - especially for my elderly in laws who struggled with the heat. The resort provides bedroom fans but even with the windows open, the rooms did get stuffy.

We stayed here for our wedding anniversary - whilst the Spa and the team who manage it were 5. Star the same can’t be said for some of the other areas. A tall beared gentlemen wearing glasses who we presumed was one of the managers for the “Walled Restaurant” was nothing short of rude in his approach to not only us but some of the other customers - on entering the restaurant one of his colleagues had told us to sit along the side wall where tables were available. After taking our seats this gentleman came over to us and told us to move - despite us being advised to sit here. We had absolutely no issues with being asked to move but his tone and rudeness was not acceptable - something my wife wanted to follow up on at the time but I stopped her from doing so. This was Monday morning (14th July) albeit the gentleman who seated us the following morning was completely different - very courteous and attentive. Maybe some retraining is required. Overall we had a pleasant stay - with the Spa being the standout part of the stay. Our room was a little tired and very stuffy - not helped by the recent warmer weather- the fan we had been given to help wasn’t really up to the job. The additional charges are also a watch out when checking out - something we missed and would’ve challenged if I’d been a little bit more particular when paying - seems a little excessive and not warranted. Overall a nice hotel in beautiful grounds - The hotel falls short of a 5 star rating in our opinion and doesn’t warrant the 5 star prices that are charged. However the Spa is well worth a visit We would probably go back to the Spa but not for the hotel

Third time that we are staying in this hotel and it is always spot on. In particular, we love the rooms, beautiful and always spotless and the team in reception and porters. This time around we have tried the SPA too and loved it. We also love walking around the grounds. Hat off to the gardeners! Will be back soon!