Tivoli Coimbra

Tivoli Coimbra Reviews

Tivoli Coimbra

R. João Machado 4, Coimbra, Coimbra District, 3000-226, PortugalView Hotel Details
Tivoli Coimbra
Tivoli CoimbraTivoli CoimbraTivoli Coimbra
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Tivoli Coimbra Guest Reviews

4.1/5
Very Good
55 review
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(55)
Positive reviews(47)
Reviews with photos/video(7)
Clean and tidy(8)
Great service(5)
Great location(4)
Negative reviews(8)
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jun 14, 2024
Good location, clean
Response from Property: Dear guest, Thank you for choosing Hotel Tivoli Coimbra and for taking the time to write a review about your hotel experience. We are glad to see your compliments regarding the comfort of our rooms. It is always very rewarding to receive this kind of feedback! We are also glad to see that you appreciated our location. In fact we are a walking distance from the city center.Thank you very much for your recommendation! We will be very happy to receive you once again at Hotel Tivoli Coimbra. Best regards, Helena Sequeira, General Manager
Guest User
Standard Double Room
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 23, 2022
Hotel is by beach . Room is big and clean. Breakfast is very good. The supermarket is in next door. The town Sitio near Nazare is on the cliffs. The views are very beautiful and looks down the beach and town. It worths the visit. The parking on the hilltop is limited but if you go there early , you are still able to find place to park. The receptionist is very good and helpful. When I arrived at the hotel in the evening, I found flat tire. The young guy worked at the front desk helped me to call the rental car company to solve the problem. I definitely recommend this hotel to friends.
Jike
Standard Double Room
Stayed in Feb 2024
Travel with friends
113 review
1.7/5
Posted on Mar 13, 2024
The hotel is relatively old and the facilities are severely damaged. The shower gel is stuck to the wall with double-sided tape and is crumbling. You can even smell a musty smell when you first enter the room. There are very few breakfast varieties and most of the hot dishes are canned food. , I can only drink some juice and eat some bread to deal with it.
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Response from Property: Dear Jike, Greetings from Hotel Tivoli Coimbra.Thank you for your notes. We are sorry that we did not meet up with your expectations. Your remark was immediately subject to an inquiry as it does not fit the standards of service that Hotel Tivoli Coimbra provides to our guests, therefore please accept my sincere apologies for any inconvenience caused during your stay. Regarding to breakfast, I can assure you that we pay special attention to this service to provide a range and quality of products. Therefore, we will share your comments with the team responsible to promote continuous improvement.Looking forward to welcome you back soon in Coimbra.Kind regards,Helena Sequeira, General Manager
Guest User
Standard Double or Twin Room with Extra Bed (2 Adults + 1 Child)
Stayed in Mar 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on May 16, 2024
The room is clean and meets all the requirements. Good review!
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Response from Property: Dear guest, Thank you for choosing Hotel Tivoli Coimbra and for taking the time to write a review about your hotel experience. We are glad to see your compliments regarding the comfort of our rooms. It is always very rewarding to receive this kind of feedback!Thank you very much for your recommendation! We will be very happy to receive you once again at Hotel Tivoli Coimbra. Best regards, Helena Sequeira, General Manager
Francislene
Superior Double Room
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Good hotel, good service, good cleanliness and good location. Everything good 😀
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Response from Property: Dear Francislene, We would like to take this opportunity to thank you for your friendly comment and at the same time for your review of our hotel. It is very pleasant to know that our service concept was evident during your stay, as our daily efforts are aimed at creating an environment of quality and personalized service. Thanks again for your detailed description. It's good to know you had a fantastic time with us and we hope to see you again soon. Best regards, Helena Sequeira, General Manager
Guest User
Standard Double Room
Stayed in May 2023
Couples
7 review
4.2/5
Very Good
Posted on Jul 6, 2023
The service is good, the room is medium 23-25 ​​square meters, about 10 minutes away from the downtown area, the facilities are a bit old
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Baoziwang
Standard Double Room
Stayed in May 2023
Family
16 review
5.0/5
Outstanding
Posted on Jul 5, 2023
Really nice and clean. It feels quite comfortable to have a cup of coffee in the lobby bar.
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陳珮君
Standard Triple Room
Stayed in Feb 2023
Family
2 review
3.2/5
Posted on Mar 16, 2023
The food in the hotel's restaurant is pretty good and the cleanliness is pretty good!
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Hardke
Standard Double Room
Stayed in Sep 2022
Solo travelers
9 review
4.5/5
Great
Posted on Nov 12, 2022
Hotel close to public transport, including Coimbra train stations. Large and clean room with minibar and room service and other services available through the hotel's App, very practical.
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jose luis m. cunha de carvalho
Standard Double Room
Stayed in Apr 2022
Couples
1 review
4.5/5
Great
Posted on May 22, 2022
Excellent and excellent service. Good location and parking
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🇵🇹🇨🇭shanghairenjia fuxiangyun
Standard Triple
Stayed in Aug 2024
Business travelers
82 review
5.0/5
Outstanding
Posted on Sep 9, 2024
酒店非常不錯，性價比非常高。挺少有酒店有三人房的。經濟實惠，離市區也非常近。 衞生方面也非常好， 環境也非常不錯
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Response from Property: Dear Shanghairenjia fuxiangyun,Thank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments.Looking forward to welcome you back soon in Coimbra.Kind regardsHelena SequeiraGeneral Manager
Guest User
Standard Double Room
Stayed in Aug 2024
Other
9 review
4.0/5
Very Good
Posted on Dec 11, 2024
酒店不錯，性價比非常高。離市區近，環境也不錯。
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Response from Property: Dear Sir / Madam, We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel.It is very pleasing to know that our strong service concept was evident during your stay as our daily efforts are geared towards creating the quality atmosphere and bespoke service you experienced. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve our services on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your detailed description. It is nice to know that you had such a fantastic time with us and we hope to see you again soon.Best RegardsHelena SequeiraGeneral Manager
林明輝
Standard Double Room
Stayed in Jun 2024
Family
7 review
4.0/5
Very Good
Posted on Jul 16, 2024
附設地下停車場，櫃檯人員服務親切，週邊有很多商場及景點
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Response from Property: Greetings from Tivoli Coimbra, Thank you for your notes. We are glad that you enjoyed your stay in Coimbra and took good note on your comments. Looking forward to welcome you back soon in Coimbra. Kind regards Helena Sequeira General Manager
suepearce2016
Stayed in Jun 2024
Couples
1.0/5
Posted on Jul 8, 2024
The hotel Junior Suite we booked was dirty, lacked facilities which were advertised on the hotels website, such bath robes, mini bar. Staff in the Cafe were rude and unhelpful. Wires hanging from the television, walls and carpets dirty. No valet parking, although this is advertised on the hotel website.
Response from Property: Dear Sue, Greetings from Hotel Dona Inês Thank you for your notes. We are sorry that your stay in Coimbra wasn't up to your expectation and took good note on your comments. We are sorry that we did not meet up with your expectations. Your remark was immediately subject to an inquiry as it does not fit the standards of service that Hotel Tivoli Coimbra provides to our guests, therefore please accept my sincere apologies for any inconvenience caused during your stay. Looking forward to welcome you back soon in Coimbra. Kind regards Helena Sequeira General Manager
Sharon A
Stayed in Apr 2024
Couples
3.0/5
Posted on May 31, 2024
We were able to get a room with a same day reservation which was very helpful to us. The hotel is fine with the largest room we had during our stay in Portugal. We were comfortable there and it was an easy and safe walk to the old town center of Coimbra. That being said, the furniture in the rooms are very old and the rooms have not been updated in a very long while. They had at least on large tour bus group there when we visited. The parking is very difficult to access as it is so tight and you have to get buzzed into the parking by the operator. They do have a nice lounge next to the lobby that is open to 11 PM. We did purchase the breakfast but it was nothing special.
Response from Property: Dear Sharona, We appreciate your comment and are very pleased to see that you enjoyed your stay at the Tivoli Coimbra Hotel and the comfort of our rooms. The hotel is in fact located in the city center, close to Coimbra's main tourist attractions. We will always be available to provide information about events and points of interest in the city. We are also very happy to see your comments regarding our Coffee Shop. The hotel has been undergoing renovations in both accommodation and public areas. We will take your comments into account in future renovations. We hope to welcome you again on your next trip to the city of Coimbra. Best regards, Helena Sequeira, General Manager