Reflections Coffs Harbour - Holiday Park

Great overnighter! Minimal space to put toiletries on vanity or in shower, but excellent kitchen!

Stayed in a two bedroom cabin. The amenities were great, very comfortable bed with clean linen. Parked right outside. We arrived outside of hours, and it was a bit of a faff trying to speak to someone to arrange a key out of hours. I was supposed to receive an e mail as I didn't have any phone access, only an e data sim. Fortunately, I spoke to someone after several attempts on my brothers phone before leaving Sydney. After this, all was fine. The downfall of this property, as others mention, is its proximity to the main highway so noisy with traffic all night. Also, you need a car to get about as it's also a drive to the jetty and beaches and restaurants. Only given a 3 star as was a bit dusty and could do with a refresh. Would have probably given it a 4 star if we hadn't stayed in another Reflections in Ballina, which was a lot newer and cleaner.

it was very convenient to where i had to go staff was great Cabin was clean everything was great. thank you

Traffic noise was terrible... Cabin was outdated and scrufy. Hot water stopped working half way through my wifes shower.. Beds had no duna covers on them. We found socks under one of the beds.. And mould on the blinds.. I normally wouldnt do a bad review for a couple of things out of place but this was beyond terrible.. in all aspects of our stay we booked for 2 nights and left the next morning forfeiting one night rentl costs.. 1 to 10 -1 definitely do not recommend.

The cabin was well eqipped and was nice to have rge heating on when we arrived. The cabin itself was quite spacious for the 2 of us abd might have been a bit more sqashed if we had four in. Pretty clean, usual dust in some areas. Id probably most describe it as tired. The only downfall as most people mention is the proximity to the highway so lots of traffic noise. Also it is a fair distance to restaurants, jetty beaches etc. We stayed 2 nights and yet to see a member of staff. When we phoned to arrange a late check in, we waited a long time for an answer and to this time im still waiting on a reply via message to them. I also explained that i have no access to SMS but they wanted to send safe code this way. Fortunately a staff member gave me this code over the phone. This allowed for a cide to access the site and cabin. Nobody on reception eiher to check out. Luckily we didnt have any isdues!

I checked in just after 5. Initially the ladies in reception were nice. I was travelling with my newborn and 5 year old. When going in our cabin I notice food splatter on the floor, cob webs and dust everywhere and black mould all over the walls. I called reception just before 6 to find they were closed and left voice mails and sent emails asking to be moved to a clean cabin. To make matters worse we couldn’t leave because they close the gate thing so you can’t drive out. I was forced to stay with my newborn and little boy in a black mouldy room which is not safe especially for a newborns lungs, I still feel sick thinking about it. I put my kids in the car at 3am and decided to try leave as it was making me feel sick, we waited and tried to get out the gate for a good 20 minutes before I started to call emergency services to help us get out then they eventually let us out. The videos I have are way better detail than the photos I’ve uploaded. The park has agreed to give me a refund which still hadn’t happened as of yet. Please don’t stay here with your children.