Ocean Parade Motel

The room was clean and tidy. The air con was cool enough. The wifi was stable. The owners were helpful. I arrived the motel 2.5 hours earlier than the check-in time, and the room was already available for me.

Stop by this hotel on our road trip. Got everything you need from a motel. Convenient but a bit old, need some renovations.

Above average but no guest internet service

It was very disappointing at how dirty this place was. Mould in air con, mould in the shower, hair's in the bathroom, dirty microwave, dirty unwashed mugs in the cupboard (sign saying you must wash all items used no dish soap provided and remove all rubbish) found in corner alcohol bottle from last person, mud wasp nest remains, old yellowing mattresses that had seen better days, broken towel rail, no flyscreen or window covering in bathroom, ***** coming of cupboard, filthy carpet so we wore shoes indoors, dusty cupboards & ledges..... the more you looked, the worse it got! The manager was totally unapproachable and heard her going off at another family, so we didn't complain as we probably wouldn't have gotten a refund. Just made do and ate out. Only positive thing sheets were clean.

Arrived in Coffs the Tuesday night before Cyclone Alfred. We were on a house hunting mission and had planned to camp for a bit. Then the weather changed suddenly and 6.30pm we were looking for accommodation. Reached out to Ocean Parade motel and (new managers) Mark & Donna didn't hesitate to assist. We ended up staying between the motel and the holiday cabins, that Mark and Donna also manage, for 3 weeks. Mark and Donna have taken the challenge since July 2024 to rectify all the past manager's short comings and have been fixing up both properties, working tirelessly to give customers the experience they are looking for. Any traveller can rest easy knowing the properties are clean and comfortable which makes for a pleasant stay. As mentioned, we were looking to buy a home and Mark and Donna were great in accommodating our unknown stay time. Where they had a traveller tentatively booked into our room, they did what I call 'the booking shuffle' and we were never left looking for somewhere else to stay. The holiday cabins down the road are undergoing the same face lift, and while a little dated still they are very clean, plus there is a lovely lady, Jackie, who lives in the park to help keep things clean, and an eye on the park for Mark and Donna. I would 100% recommend either place. Mark and Donna are amazing, and in my opinion, what they have achieved since taking over management is just the start of things to come.

We are a regular guest at this motel, being our preferred stopover on our regular trips between Brisbane and Sydney. It's an old style motel but serves its purpose very well. Love that it's across the road from Park Beach and is close to all facilities. The new managers, Mark and Donna, are very welcoming and most helpful. They are also undertaking repairs and maintenance that may have been neglected by the previous managers. Looking forward to our next stay at Ocean Parade motel..