Ocean Park Motel & Holiday Apartments

I booked this place for a one night stay but due to the floods on the Mid North Coast of NSW in May 2025, I couldn’t get to to the town of Coffs Harbour as the road was blocked in both directions. I contacted the motel as soon as I heard on the news that the roads were closed which was about 7pm at night. I spoke to a message service that said the motel was closed and they’d pass on my concerns and someone would call me in the morning. By 9.30am the next morning I hadn’t heard do I called again and spoke to a lady by the name of Susan. I explained my situation and asked if they motel could refund me the $275 I’d paid for the booking as it was very extenuating circumstances and there was no way I could make my booking that night. Susan immediately became abrupt and aggressive and told me there was “ nothing she could do as we are not flooded in “. When I pleaded with Susan again , she rudely told me she’d offer me a 6 month credit. I advised her I lived some 10 hours from Coffs and could she at least offer a 12 month credit to which she replied “ that’s the best I can do “. When I told her I wouldn’t get back to Coffs in the next 6 months she abruptly hung up on me. I’ve emailed this motel but am yet to get a refund. Don’t risk booking with this place as it’s clear they’ve got no compassion when it comes to a family being caught up in a natural disaster

We stayed for just one night on our way home from a trip. The motel was right opposite the beach, and very near a massive pub with good meals. (A club is opposite, but you can't get in that without carrying ID - must be a NSW rule). The room was pleasant, although one light didn't work - not a big issue for one night. It was odd that the swimming pool wasn't signposted; we only found it just before we left, it's hidden away near the front entrance. Would stay again.

Fantastic boutique motel on the beach. Very clean and modern inside units. This place is one of those very rare motels where the little extras in the rooms and facilities make the difference. Its almost like the owners actually stay in the rooms themselves and set them up as they would appreciate them if they were a guest themselves. We all loved this place and will stay again as it sure beats the expensive, sterile places we have stayed in. Big kudos to owners. The only negative is a lack of electrical sockets for those with cpap machines.

From outside looks ordinary but opened door lovely clean apartment modernly furnished. Location has something for everyone pub and club 2 minutes walk either way, lovely coffee shop and beach short walk. Play ground and park across road, self check-in very easy. The shower pressure a little light and hard to adjust only negative but not major. Four steps to enter. Good size fridge, two burner hot plate. Overall very good and location short drive to marina which is a nice walk .

Stayed in a studio apartment for 2 nights. Lovely styled, clean and generous size for 2 people. Comfortable bed, good pillows(so important!!) - everything you need for a little getaway!!! Close to great coffee and watching the sunrise across the road at the beach is a must!!! Would book again without hesitation next time we are in Coffs Harbour!!!