Fairfield Inn & Suites Atlanta Kennesaw

I'd actually love to give this Fairfield an excellent rating, but I can't because of the decision made to keep the hotel open while renovations of the common areas were in process. The room itself, which had already been renovated was great. Tile, carpet, and furnishings had mostly been replaced. It looked "new." However, a chair was missing and bedside lighting was obviously waiting for installation and had been substituted with a couple of lamps too large for the existing tables. Yes, I was missing a few small items, but the waste basket. light bulb, and refrigerator I asked for were brought up promptly. Which brings me to the staff. STELLAR. All I heard for six days was them apologising for things that were not their fault and they had no control over. Every one of them should be given a bonus. They were unfailingly, to a person, polite, professional, and helpful. But, the ground floor was a mess and I can't believe the insurance company approved any of these areas being open while this was going on. Rooms, you can renovate in stages and stay open, but for six days we walked over tile being laid with spacers and levelers sticking out everywhere. Concrete was being broken up. Exercise machines were in the hallway. The sole, shaky elevator got stuck at least once, trapping another guest for 20 minutes. One night we returned only to have one of the employees have to pry the outside door open with their fingers. What were you thinking? When It's done, it will be a great Fairfield in a good location near Kennesaw State and highway access. But, for now? No.

We had a nice stay and this will be our new go to hotel when passing through Atlanta. Great value. The room was clean and quiet. The bed was very comfy. The breakfast was good. The staff was nice and helpful. Shout out to Razah, Tabitha, Shawn and Ann.

The ONLY 'negative' - the wifi was slow - and that the wifi and TV occasionally 'locked up' (froze').....the wifi was 'slow' the entire time, the tv 'froze' only for a few seconds at a time....The room, and personnel on staff (p.m. and a.m.) were EXCELLENT!!!

The nicest Fairfield Inn that we have stayed in. It seemed to be new, and was exceptionally comfortable, clean, and fresh in appearance. The front desk attendants for both check-in and check-out were personable and helpful. Conveniently located off 1-75, and was a very welcome sight after our long, long day of travel.

This hotel is managed by Mrs or Ms Cook. Keep up the great work.

Very Clean and Secure area