Ibis Dublin

Welcoming but different.Missed my welcome drink and internet was not good .I am used to internet from Accor but this was different and did not work well .Didn't really get the feeling that I was valued as a guest as a club member

I stayed here with my husband and son the night before an early morning flight from Dublin Airport, but the minute we pulled into the car park I instantly regretted it. Black binbags of rubbish all over the carpark (we subsequently found the same on the corridors inside), and groups of men hanging around the entrance and cars. The reception was the same. We checked in, went to our room and were immediately disappointed. The carpet was stained and filthy, but the worst bit was when we opened the bathroom door and a pungent sewage smell hit us, forcing us all to gag. We immediately went to reception and were allocated a new room. It was just as dirty, bit without the nauseating smell. Unfortunately not much sleep was had due to children running uo and down the corridor and banging doors for hours on end. We checked out (exhausted) at 3am and couldn't find anyone at reception. We then found the receptionist asleep in the lounge area! Only for the early flight, we would have walked out immediately, but to be honest it would have been more comfortable to sleep in the car.

Please take heed and avoid at all costs, we unfortunately had two stays booked here for July and August, the problems we encountered were many, first room no tv, move number 1, moved next door, same room type and that was okay except for the continuing noise and door banging. Down to breakfast and this was OK as we were early, the place is over run with so called refugees, I say so called as the car park had many cars parked up and the one that made me laugh was the Audi Q4 ETron car, listed at £51,751 in the uk for the base model, this wasn't the base model, but you knew that, 261 miles till it requires a recharge, it must of took an age fleeing the Russian onslaught!, On our second visit, we were put into our first room and yes the TV still didn't work, moved again and again due to horrible Irish Kerry ladies shoulder charging the room door and running around, parents were in the room?. Move number 3 and were up on the 4th floor, first appearances seemed good, lots of bins in the halls, bikes , prams. 1st night was OK, but two days later we still didn't have any room service and best of all was the bull the receptionist tried to give us as no service was given on Sunday, shut up when we told her the cleaners were looking after the refugees and were in the room net to us and had greeted us on our leaving for the day, the following day we pulled the cleaner up and she told us in no uncertain terms , she didn't have us on her list?.WTF, I have loads of support for helping refugees in time of need, but this hostel needs to make up their minds, The refugees are supposed to return in three years time and then these hostels are going to pay, they will need the likes of us then and they can get stuffed. Unless your already booked in and you have my sympathy on that, if you book having read not only my review then you deserve what you get. Do gooders your welcome to it.

When I booked this hotel it was telling me that there was a restraunt when we checked in yesterday we went down to get dinner after travelling and were told the restraunt is closed and won't be open till 8pm.. I don't drive and there was no where close where we could get food I was very annoyed by this also the breakfast this morning was awful the sausages were stink! There is nothing but homeless people everywhere which is very off putting and some of them are quiet intimidating & there children are running around the hotel corridors banging doors and one child was actually going up and down the lift on a scooter I definitely would not visit here again and wouldn't recommend it for the money that we paid when you can't even eat in the place.