Best Western Plus Clinton/Jackson

This place is first class. The atmosphere is very pleasant. Our host was very interesting. I enjoyed our conversations. The room was clean. The bed was comfortable. The internet worked properly. We chose this place because it had a refrigerator. The Best Westerns in Jackson did not. A really good property.

The location was convenient and rooms were clean. Good pastries for breakfast. Froghead Grill was excellent restaurant nearby. We were amazed that the advertised $75 pet fee is PER PET! Our two small dogs cost us more than the price of our one night stay. We travel 1-20 multiple times a year, but will not be returning to this hotel. LaQuinta pet fee is $25 for 2 pets!

The bathroom had urine on the seat and on the bottom of the toilet . The room smelled very musty . We had family staying in another room and their carpet was wet. Neither room had a telephone . I would not consider staying there ever again . This was Aptil 2023.

I am a Hilton Honors member . On the app I asked for a king size bed . Upon arriving at the hotel I found that the key didn’t work at the desk clerk ask for my license and etc. in the room it was a queen size bed. Plus the bed looked as if had not been made up. Definitely not up to Hampton standards

When we arrived, we were greeted by big smiles and friendly attitudes of the front desk staff. That made us feel really comfortable about our stay. We were on the 2nd floor, and unfortunately the elevator was faulty. The safety feature on the door did not work so it forced itself closed even if a suitcase (or a leg) was still in the entrance. Also, the elevator buzzed all the way up and for a minute or two afterwards. We told the staff about this issue. The first person we told acted like she knew nothing about it, even the though the elevator was just a few yards from where she stood. The second staff member explained that the maintenance people were supposed to have shown up the day before, but didn't, and should show up to fix the problem that day. Our room itself was fairly clean, although there were smudges on the metal surfaces and dried red sauce on the microwave door. The most negative aspect of the stay was the breakfast experience. My husband went downstairs around 3:30 in the morning, and the garbage was overflowing from the day before. It was not emptied at all that morning by the breakfast staff. The whole breakfast was a disappointment. There was cereal offered next to a sign that said, "We are out of milk." There was only sugar-free syrup available. In the fruit bowl, there was only three small apples. The brown sugar for the oatmeal was packed down and could not be broken up by the plastic utensils available. We asked the front desk if they had access to regular syrup. Perhaps, because of that, they finally sent out the attendant. The lady came out to restock and service the breakfast items. Apparently, she had brought her child to work with her, as she had a toddler on her hip as she was recovering the breakfast area.

My wife and I drove all the way from Ft Worth, Tx to Clinton arriving late at night. Being in our 60's and handicap we were pretty tired. The lady at the front desk and all the employees were politely cheerful and professional and accommodated all of our needs. The room was clean and comfortable. The breakfast was hot with a good variety. Secure parking. Very happy!