The New Inn Hotel

don’t believe the 4/5 ratings, yes the restaurant/bar is clean, warm and cosy, but the bedroom (10) you have to go outside and round the side of bar to it, door doesn’t close unless pushed hard and leant against to pull handle up, radiators in bedroom and bathroom only heat at bottom so room not very warm and bathroom is freezing, the bathroom is so run down never seen so much rust in a bathroom, some nasty old net at window no bound for privacy neither of us felt comfortable using the bath due to rusty plug area and no blind, also floor was so cold we had to use the towels on it so our feet didn’t freeze, bed was awful every movement it made awful noises, the headboard is flaming off leaving bits all over bedding, glass on bedside units were super sharp, plugs showed no pat test since 2016, no card to put on door to ask that they don’t enter during your stay or for that day, the only positive was it did smell clean upon arrival, all in all we won’t be staying here again, believe me we stay in all levels of hotels including travelodge but even those are better standard then this bedroom, oh and you can hear your neighbours above and next to you including going to toilet 🙈 not pleasant, this ruined our rare weekend as a couple away sadly, food in restaurant was ok but basic food at medium rate fees, drinks good selection, staff ummmm friendly but need training with good customer service we wasn’t even asked once how our stay was, if we needed anything else, or even how service is done we ordered carvery and had to ask if we just go up but was told the chef comes and gets you once he’s ready such a strange set up

Very nice hotel staff are really great and very helpful. The thing that rates this hotel above others is the food! Evening dining there was a full menu and the breakfast (full English) is excellent. Room was warm and cosy . The local bus services stop outside the new inn so if you have bus pass use it . Highly recommended

On arrival we were scolded for being early even though we had rang before booking to confirm that would be okay and rang on the day again to confirm early check in (we had a wedding to attend) We were in room 12 a very dark room with one very high window that didn’t let in very much light, there were no plugs near the dressing table, and a very odd assortment of furniture and decor. The beds were something else, the double had a visible dip in the middle, old mattresses in need of replacement. Not comfortable at all! Also 5 pillows for 3 people is an odd amount… Breakfast was fine but nothing to write home about, the staff were not very friendly or helpful and when returning our key we got a simple, bye… not a how was your stay, etc etc

Probably one of the worst hotels I have ever had the misfortune to stay in and I have been staying in hotels for over 50 years. We were allocated Room 6, a twin room on the first floor, which was accessed by a very steep narrow staircase. The room was a single which had an additional bed rammed in the corner. The giveaway was the bedside table which was located under the TV. The room was dark with a small window overlooking adjacent roof structures. Cheap mattress, very uncomfortable, with one pillow, flimsy duvet and NO mattress covers. The bathroom was no better. The toilet seat was broken, and to shave I had to kneel on the broken toilet seat io see the mirror. There was only one bedside light. It was only possible to watch the TV from one bed which was rammed in the corner. There was no chair or luggage rack. Breakfast was a grim affair. My serviette stuck to the table which had clearly not been properly cleaned. Tinned grapefruit and chunks of melon was the choice plus cereals and a hot buffet, which just passed muster.

Great pub/hotel. We stayed here for 3 nights including breakfast. The rooms are lovely with plenty of storage. The beds are really comfortable with extra pillows available. The dinner menu is vast with lots of variety and the dishes were great. Breakfast also had a lot of choice. It’s just out of Stratford upon Avon and on a bus route

Good food, clean functional room, good breakfast, pleasant staff. Weird sheets and pillow though with textured covers. Good food, clean functional room, good breakfast, pleasant staff. Weird sheets and pillow though with textured covers.