Cley Windmill

Bar one issue, this was awesome. The staff, the food, the setting, the windmill itself, the location - all absolutely fantastic. We loved it. But oh my god the mattress. Soft as jelly - so bad I had to sleep on the floor (and I really did). The rooms in the windmill are of course not that large. Thry are cute, fascinating and great to enjoy But the small rooms means that the beds are modest in size. I have no issue with that. But when the bed is small, the last thing one wants is a soft mattress so you end up rolling into the middle - which we did. To be clear it did not spoil our stay. The place is beautiful. But our night’s sleep was not great as a result.

The Cley Windmill has a wonderful position on the north Norfolk coast that feels almost remote. Staff were helpful and professional but not intrusive. The venue we would describe as quirky rather than luxurious. The fixtures and fittings are similarly presented in that they are homely bordering on rustic. The breakfast menu was extensive and tasty. The portions served at dinner were plentiful and were like home cooked food rather than haut cuisine. It was certainly an experience staying at the Windmill!

This was one of the most unique places I have ever stayed. A beautiful, well equipped room with a great view of the marshes. We stayed on a Sunday and booked a hamper for tea. It was so delicious! I highly recommend Cley Windmill as a great place to stay in a lovely place\

What a treat! We stayed at the Dovecote and it was really lovely. Well equipped, very clean, very comfortable and warm. The breakfasts in the Windmill itself were delicious.....so good to have fresh fruit, and the full English was excellent. The whole experience was great and made a quiet birthday weekend very special.

This was a birthday gift and I loved it, could only stay one night but wish we’d stayed for longer. The room was clean, comfortable and the amenities were generous. Breakfast was good and all the staff we met were lovely. There is a small car park which gets busy with a walking route straight to the beach. Heating was on all night so a bit warm and the shower pressure is a bit low depending on how hot you want it but these are just observations nothing that would stop me staying again and considering you are in the middle of nowhere both are understandable conditions of staying in a windmill!

Beautiful place and venue. Rooms where ok but cold. Said on check in could adjust 2 of the radiators in the room but these didn't seem to do much when we did adjust and the bathroom was on full with an electric radiator but always freezing. Had the food on the 1st night at windmill but due to both being vegi had no idea what we where going to eat before we arrived and when sat at table only had the meat options of menu available to refer to. Just felt a bit left out compared to others eating in the restaurant who knew what there menu was weeks in advance. On the 1st morning was looking forward to full cooked breakfast as highly rated within the reviews, but no electricity so no hot water for showers or hot drinks, no cooked breakfast was a few croissants but not enough for all staying. Was not offered any type of refund for not having this breakfast or any type of hot water being offered for a hot drink from neighbouring cafes or pubs that had electricity, until around 3ish in the afternoon which was way to late as had gone into Holt and bought a hot cooked breakfast by this point. 2nd night was very disappointed with the lack of vegi options from the 1st night so went to local pub a 2 mins walk away and had very tasty vegi meal and a number of options to choose from on that menu for all dietary requirements. 2nd morning did have electricity but seem to have run out of oil so no heating. And the whole service at breakfast was very faulty towers even one of the waiting staff referred to it like that as well. How can a hotel run out of heating oil I just do not know. On check out not even asked how our stay was or a mention of a slight refund for the various issues raised above. We where visiting to check out this as one of the top places in Norfolk to get married but didn't meet any of my expectations and would be highly disappointed if I had got married on this weekend with all the issues that went wrong. Received an email prior to writing this review whereby they wanted to discuss any negative feedback to be able to review and sort out 1st. Which we did reply and raise the same issues by which the response was quite shocking and not going to accept that they could of given a better service than they did, so sorry had to write this review. As the stay was not worth the money, we will not be returning and definitely will not be getting married within this venue.