Holiday Inn Express & Suites Clewiston by IHG

I had an absolutely fantastic experience at the hotel! The staff went above and beyond, making every moment of my stay enjoyable. From the seamless check-in to the delightful breakfast, everything was top-notch. The cleaning staff were incredibly attentive and friendly, adding to the overall magic of my visit. And let me tell you, the breakfast was simply amazing—it was the perfect start to my day! I can't wait to return!

Awesome

From check-in, staff was really nice! Breakfast is delicious! Rooms are clean and cozy! Beds are comfortable! It has everything to come back some other day! 😃👍

During my recent stay, I encountered several issues that I feel compelled to share. Upon check-in, I found the rates to be unusually high for the area, which raised my expectations regarding the quality of the accommodations. However, upon inspecting my initial room, I discovered that the bathroom floor and shower area were noticeably unclean. I brought this to the attention of Ava at the front desk, who responded promptly and professionally by relocating me to another room. Unfortunately, the second room presented a different issue—small black bugs were visible on the floor. Once again, I reached out to Ava, who was very understanding and connected me with the manager, Martha. Martha handled the situation with great professionalism. She was courteous, apologetic, and assured me that the matter would be addressed before my checkout. True to her word, she followed up and provided a partial refund as we had agreed upon. However, my experience with *******, through whom I initially booked the reservation, was disappointing. I was informed that I would be granted a free night due to the inconveniences experienced. When I later noticed that the complimentary night was not reflected in my reservation, I contacted customer support again—only to find that the previous chat and the associated promise had mysteriously disappeared from the system. While I appreciate the responsive service provided by the hotel staff, particularly Ava and Martha, the lack of follow-through from Expedi

Nice firm beds:)

Always very virtuous staff and very clean property