Guest User
September 21, 2022
We stopped at the Holiday Inn Cleveland last night, but I had to post this review the next night because there was no working Internet at the hotel. You could connect to the wireless access point, but it could not connect to the Internet. The exterior looks great. Good parking area, working carts. The front desk person was friendly. There is no free breakfast included. A first for this year's family trip - EVERYONE has free breakfast. But my fault for not making sure before booking. The elevator worked fine. The room was clean and functional. The room and furniture looked new, but the bathroom showed signs of age pointing to a remodel. The beds were comfortable. Pillows fine and larger than most places so far on our trip. The TV was great. Lots of channels and easy to operate. The neighbors were noisy. The walls transmitting noise pretty easily from the hall and adjoining rooms. And ceiling. The shower had plenty of hot water, though the pressure varied during my shower. Ice machine worked great with ice buckets actually smaller than the plastic bag, so the bag didn't collapse once you start filling it (a pet peeve of mine) So pretty good. No breakfast or internet really affected my rating moving it down a grade. Those are two things that are required now days.