Clarion Inn Cleveland Near University

Room not clean

The room was so dirty the tub had filth all over it it had mold the corners of the bathroom was filled with gunk and hair the ironing board was all stained i plugged in the iron and all rust water was flowing out

Way Less Than Name Implies When we saw the name Clarion we surely expected more. We walked in to the room and immediately saw an easy chair that had torn and worn vinyl upholstery. There was mold in the bathroom.

The night time front desk lady was amazing. Very welcoming and lovely to experience after a long day's drive. The room was gross. I DID like that there was hardwood floors. It seems like a cleaner alternative to the normal carpets. There was hair all over the tub, the bed closest to the door didn't look like the sheets were actually changed, just tidied instead so we slept on top of our own blanket. There were crumbs and a thick layer of dust/ debris around the room but specifically the refrigerator and between the beds and nightstand was the worst. There was a footprint, crumbs and greasiness on the desk chair, the walls looked like they have never been wiped down with dirt and grime on them. There were also ants crawling around that we didn't see until morning and got into our coffee supplies overnight. When this was brought to the attention of Alex ( the manager I think) there WERE apologies BUT zero resolution. Though he was nice, he only offered that they were under new management 2 months ago and working through everything. They should have deep cleaned the rooms day 1 if that is the case. This about of dirty doesn't happen after a week or even a month, definitely months of neglect by housekeeping. We decided to leave and stay at the Quality Inn next door which was 100 times better and cheaper. Breakfast was not great as other reviews stated. It was good but the same ole thing you get anywhere else.

This room is old and dirty and it had a smell tonit

I reserved two rooms and the bathrooms were dirty and not swept. The bathtubs were scratched and the shower curtains were old and stained. The rooms smelled old and musty, I had to go out and buy some air fresheners. I noticed that the rooms appeared to have been painted and the floors were redone. The hotel is in a good location for food and shopping and easy access to the interstate.