Guest User
June 29, 2023
What a mistake it was booking this dump for a stop over on our way to Jasper. We could not see a sign for Overlook so walked into what we thought was the reception, when I asked the grumpy old man if it was Overlook he said, yes, shut the door it's mosquito season, no welcome or anything! The booking picture did not show the run-down reality of the place, it was horrendous. We booked 2 rooms, one for me and my husband and one for our teenage kids. The kids room was disgusting, there was hairs and other bits in the bed. There was dirty cutlery in the draws, the spoons had just come out of someone's mouth and the glasses were filthy. As for the room itself it absolutely stunk of tobacco. My son has asthma and couldn't sleep in the room so him and his sister ended up sleeping in the car. As for our room, I wouldn't take my socks off and wouldn't get in the bed, luckily we'd taken towels with us so we put them on the bed and slept as best we could on top of the towels in our clothes, I didn't dare to put my head on the pillow without my towel. As soon as 6am came we posted our keys to reception and left. This place should be condemned!