Quality Inn

Good: The service was friendly. The beds are comfortable and the room was clean. Bad: The continental breakfast was a hard pass. The heavy chemicals in the pool made it unenjoyed after a short time.

I had an appointment in Jackson Mi Henry Ford hospital that was rescheduled. I requested either a refund or rebook a different date. It’s a 4 hour trip one way . I requested this 6 days prior to the booking. I attempted to resolve this with ******* and they were very helpful and unsuccessful. Very disappointed, why did you not allow me to reschedule?

******* charge my card once then the hotel made Me pay again to check in so I paid for the room twice. The clerk at the front desk when I checked in didn't know what the s*** she was doing and had no idea where my room was she told me the opposite end of the building from where my room really was she was the dumbest clerk I've ever seen how she has a job I'll never know

We had two previous bad experiences in Miami and Chicago!! It was so nice to arrive at your hotel with a very friendly greeting, and a very nice clean room. The breakfast was a plus. Thank you!

The shower screamed when you turned it on. The couch was not good for sitting unless you had several pillows behind you. The breakfast was good even though one of the employees, a taller heavy set woman just stood in the doorway staring the entire time & it was very weird like we were gonna steal the mediocre food being offered. Either that or she had a problem with the color of my husband's skin. She didn't do it it to any of the other guests. The room key only worked for the outer door when it wanted to. Even though there were black out curtains there were so many kights in the room that couldn't be turned off, I covered them all with towels and clothing items. Several light switches lit up, there was a half inch gap under the room door allowingthe hallway light in perfectly, the microwave and several other things lit the room up light a pack of night lights were plugged in. The bed was comfortable. They had used conditioner and lotion on the sink. The toilet paper was Scott tissue, paper thin like coffee filters. There was no shampoo and the bar soap had no scent at all. The towels weren't large enough for an adult to wrap around their body, just basic guest towels. For the price, it was just okay.

Good experience