Clanwilliam Hotel

Old hotel, one of the top 10 oldest in SA.. Charm not sufficient to overcome deficiencies. Poor reception trying to cheat us out of breakfast. Service at dinning room room impeccable though breakfast just nearly sufficient. Problem with one street town is rumbling trucks waking you every so often.

Reception good, young lady very helpful. The hotel has from time to time problems with the gate to car park. Food quantity visa quality, but acceptable.Door handle to bathroom ready to fall off.

They need to sort out a parking space for all their visitors.

What a disappointment this hotel was. Our "upgrade" room had mold on the ceiling above one of the beds, stained linen, paint bubbling off the walls, no hairdryer (you can borrow one from reception, but you only figure that out once you're searching the room with wet hair), and a filthy shower floor. While the staff are friendly, they are woefully undertrained. Woefully. For instance, I had emailed requesting a dinner reservation in the restaurant and this was replied to and confirmed. When we arrived they had no record of the reservation and instead of apologizing and sorting out a reservation for us, reception told us that we could go to the restaurant and make a reservation ourselves. That is not service. They aren't unfriendly, they just are not trained. The same applies to the restaurant staff... never have we had a sealed bottle of wine and 2 glasses plonked on our table and just left there for us to open and serve ourselves. In a restaurant! As to the food, the sirloin steak I ordered was definitely not a sirloin (I have no idea what that was, about 1/3 fat and gristle and the texture of the meat wasn't like any sirloin I have ever had) and the whiskey dom pedro contained no whiskey. The buffet breakfast was tasty and served with delicious freshly squeezed orange juice, but the hot breakfast would have been so much better with some healthier options included like tomatoes and/or mushrooms.

This hotel is a pass by place but certainly not a place to stay for several nights. They even don't have a backup in case of load shedding. Just 1 bulb in the room that hardly stand for 2 hours of load shedding. The food in the restaurant is very average and certain things on the menu were not available. Breakfast is also very basic. Rooms are clean and have good beds. Staff is friendly.

This is a basic hotel. Bed was comfortable and bathroom was clean. Bedding and towels were old and discoloured. Pool area in need of attention. Meals were ok but little choice as items were unavailable. Not much in the area