Hotels near "Alamedas" Park, Ciudad Juarez

Let me start with the water! It smells horrible makes it so uncomfortable to even want to shower. Wifi is so bad, breakfast is okay . Only one elevator works and their transit vans staff claims doesn’t work to avoid taking guests to their appointments. Rooms are very small and sheets smell horrible as well had so many hair and stains, they don’t care about their guests only their money . If they did they would fix all these issues to insure everyone’s wellbeing and comfort . Only true benefit is you are right across from the consulate, we definitely did not renovate our stay here and went to the Hampton which ended up being cheaper and has a pool and gym along with breakfast. Also washer and dryer don’t work either ! Primero que nada el agua tiene un olor horrible al igual que las sábanas y el cuarto, los cuartos son demasiados pequeños sin lugar para poner tus pertenencias, el servicio del wifi es demasiado lento y se corta muy seguido. Les dicen a la gente que el van que tienen de transporte no sirve para evitar llevar a la gente a sus citas . Ay dos elevadores con el hotel lleno y nunca vimos que llevaran a alguien para intentar arreglarlos . Hay hoteles más baratos y muchísimo más limpios que este que igual incluyen el desayuno . El único benificio de aquí es al cruzar la calle está El Consulado y toda sus citas para inmigración . Busquen otro hotel para estar más cómodos a ellos solo les importa su dinero no la comodidad y bien estar de la gente.

Overrall the property was well kept. Entrance to the hotel is kind of tricky as it appears after a curb and if you dont pay attention you miss it. The parking area was nice and convenient. Front office personnel was friendly and welcoming. There is not enough dishes, its on a first come basis. Pastries were good and so was the coffee. The room was presentable, only issues floor was a little dirty and the towel hooks were broken. And even though it does state room is not completely cleaned each day, only bed is made and trash is thrown it done happen each day.

The men who work at the front desk are so understanding, helpful and great customer service skills including the man in the night shift checking temperatures. The housekeeping are very helpful, did a wonderful job cleaning our rooms and we felt so comfortable. My only complaint is that the ladies at the front desk are not so professional, keep locking the elevator for the guests not to use the elevator and are rude. Every time my husband needed to use the elevator due to his temporary disability of his arm and ankle injured we had to ask the ladies and they gave us attitude. If guests are paying for services the elevator should not be locked with a key and blocked off.

Recently renovated hotel, so everything feels new .... very comfortable and clean room, ... some details that bothered me; I had not touched a hotel that would force you check-in until 4 pm, reserve a two-bed room and I had not touched me at any hotel that told you they would charge you for a third adult, I annoy the comment (although we were only two), and the last touched me a few people who were drinking alcohol in the front parking ... for all the other OK.

I want to thank everyone at this hotel for making our stay amazing! They went above and beyond what they had to, to make sure our stay was amazing! It is located in a busy intersection but easy to find your way. We were recommended different places to eat and visit from the lovely hotel staff. Javier the hotel driver was amazing very attentive and helpful. All the kitchen staff were very helpful and informative as was Javier. I would 100% recommend everyone to stay here and will for sure be returning back! This was probably the best hotel experience i have ever had!

We stayed at this hotel for 12 days and we left behind many great friends! Amigos! ❤️ We loved our rooms, we had adjoining rooms, since we were traveling with our children! We enjoyed the small balconies overlooking the city! Be prepared for street noise if you have a room facing outside! The beds were comfortable, rooms were spacious, clean and accommodating! The staff at this hotel were phenomenal! I met so many great people! Oscar our shuttle man spoke English and was so helpful, he went up and beyond his duty! MUCHO GRACIAS! 😁 Hector (manager I think) was very helpful with reservations and made sure throughout our stay that we were taken care of! Carlos, Armando and so many others were very helpful and friendly! Our son really enjoyed the pool! The breakfast was Mexican fare, and I enjoyed their omelettes and fresh fruit 🍉 every morning!! The people who served breakfast were phenomenal!! Thanks for the great food!! This hotel will be my first choice if I return to Juárez in the future!

The hotel is very well located. Near business and crossings border. Clean, Good Located, Insured, Good Service. The staff is very friendly, and the price is quite accessible for what is managed in the area

Hotel maria bonita from the consulate is really good a recommended to everyone the staff and the management team are really polite and courteous they go the extra mile for serving you I really going to be using this hotel went ever go to Juarez excellent job guys keep doing it 👏 Sincerely Carlos Diaz