Search Your Gaints Castle Game Reserve Hotels

A gorgeous location with nice, clean rooms and good food, but facilities are tired and staff were unhappy. We didn't have a the warmest welcome. We arrived 10 mins early for check-in and we were asked to wait until 2pm exactly to get our room. 10 mins later, a queue formed at check-in with everyone wanting their keys, and loads of people needing their bags taken to rooms, causing congestion and confusion. It's definitely not a customer/guest focused culture at Cathedral Peak Hotel. Generally speaking, service was bad. The front desk staff in particular were little to no help when asking questions about activities, hikes, petrol, and parking. We did have a wonderful guided hike with Samson, our walking guide, but otherwise we didn't find the staff very friendly. It was rare to get a hello or smile from any staff walking by. On the positive side the food is abundant and delicious. There is something for everyone in the main dining room. There is a lot to do at this resort, but the PDF doesn't do the best job of explaining what's on offer or of enticing guests to attend. A suggestion for this resort would be to hire some activity coordinators. E.g. people walking around getting to know the guests and informing them about what is going on at the resort and what is available to do - this would be especially nice on rainy days (which we had a lot of). A lot of the included activities were tailored towards groups with children. I can see how this would be more of an enjoyable stay for families, rather than couples or solo travellers. While we didn't play mini golf, the course definitely looked like it needed a bit of maintenance. We did play badminton and we were given a broken birdie and rackets that were full of rust. Overall, we made the most of our stay. We enjoyed the nature, hikes, food, large rooms, and facilities for what they were worth. Though, for the price, it's not great value and the service does not reflect the 4-star rating.

Hotel location is very close to Longshan, the room has a very good view of the mountain, the environment is also very pleasant, the hotel offers breakfast, lunch and dinner, very convenient to eat, good service attitude, swimming pool, lawn bowling and other rides, you can also do spa, price Not expensive, you can go to the nearby dragons peak activity center to experience canopy taxiing, helicopter sightseeing, mountain buggy and other special activities, the overall cost is good, we have a lot of people staying on the day of the stay, basically locals come to vacation. The downside is that the hotel is old and the room facilities are old.

The Drakensberg is truly one of the wonders of the world. The Lodge is well kept and pristine. There was some work being undertaken during our stay and seems they are expanding. During this time, we did not notice any construction noise before 8am and after 5pm. The are enough facilities on the lodge to keep you busy on the site. The Lodge is also well located in the area to explore other sites around the area. The Lodge has parking available - it is allocated per unit. The check in was quick and easy. Take extra few bags of wood with you if you like to light fires. They sell it at the reception. There is parking at your Unit - right outside. We had a self catering unit. The appliances were all new and modern. There was everything we needed. The rooms were all en-suite - well partitioned off - so each family member could retire to their room and get away and relax if they wanted to The cleaning service was fantastic and professional. The towels were great size. The Jacuzzi was an added bonus and great for relaxing after a day of hiking or tourism. Stop off at the Thokozani Tourism Info Centre and ask for advice on planning your trip around the area. They are such lovely people offering great insights and advice about routes. The journey between sites can be quite long. The SPA: Outstanding! There is an onsite spa. The team is fantastic and they have such a wonderful spirit of making you feel relaxed. Book in advance if you doing more than one massage. The service is professional and the massages were great. There is only one steam room so you share with your friends or family.