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This resort hotel is about 5-10 minutes drive from the center of Beining. It is convenient to get in and out by taxi. The hotel is located on a hill and can see the scenery of Beining, and the environment and privacy are high. The hotel is composed of several buildings with free electric car transfer. The rooms are also very new and tidy, and the TV has many different international channels, even connected to Netflix, YouTube and so on. The hotel also has many facilities: restaurants, gyms, saunas, swimming pools, tennis courts, high-ball courts, KTV. Breakfast is also very rich, with Western and Vietnamese food. It's perfect for vacations and business meetings.

The cons are many: -We arrived at 10pm and were given rooms right away. Great! Once we settled in, the hotel called to let us know we would be charged 50% of the room rate for checking in early. Not great! Never seen a hotel to do that before. After I pointed out they never mentioned anything to me about this surcharge beforehand, they relented, but bad first impression nonetheless. -During one of the hottest days of the summer, the electricity went out 4-5 times, each time lasted from 15-20 minutes. One time was during a massage session. It was sweltering. - Crazy miscommunication issues with the staff. I had great expectations: we had a personal butler named Ms. Mai Luong, and Ms. Ngan Nguyen from the activity team reached out to curate an itinerary for us. I booked a spa session at 8am for my dad, and a bell therapy session at 8am for me and my mom. They even printed the itinerary out for me, there were messages and all. We rushed breakfast to get to our activities on time. The spa people then made my dad wait for 30 minutes because they said I booked the 8h30 session. (I had the message with Ms. Mai Luong that said otherwise.) The bell therapist said the class was at 7am and it was over. It was actually quite hilarious. Even the hotel people couldn't agree among themselves - Ms. Ngan Nguyen insisted there was another bell session at 8am for us, but the bell therapist said nope. -The fans in our room (303 and 304) did not work. Had to call the technicians to come fix them. Room 303's fan was finally fixed. Room 304's fan was still not working by the time we left. - For a hotel advertised as a retreat away from the crowds with a focus on peaceful environment, the hotel had a curious way of doing it. They held events for big groups at the main restaurant. Ok no problem. But what with the big stereo system that blasted their godawful karaoke singing? What about other guests that came for the peace and quiet? Some inconsiderate guests also made a lot of noises around the bell therapy area and the spa, disturbing people who desperately wanted to unwind. There should be better sound-proofing or some signage asking guests to lower their voices. - The swimming pool is advertised on the website as being ”year-round”, which means heated. Not only is it ice cold, the water is murky and dirty. We did not come back. The good things: -Good location on top of a hill that has great view of the city. Breezy and airy and calm (when there is no karaoke singing.) -Fresh flowers and fresh fruits in the rooms. -The staff was nice, despite the issues. They gave us some juices to make up for the bad experience but still I had to be honest with my review, so other guests could adjust their expectations.

Front desk is very nice, service staff is excellent too, Kai is a nice gentleman who help me getting the extend stay; Nhung is a very nice lady who help me fix the taxi issue. You can always to approach them for any help when you need it. Breakfast is rich and good quality, they also have swimming pool and spa on site. will back next time

我這次入住的酒店房間給我留下了非常不錯的印象。一進入房間，就感覺空間十分寬敞明亮，佈局合理，讓人心情愉悦。房間的裝修簡約而不失格調，色彩搭配讓人感到舒適和放鬆。 床品非常柔軟舒適，床墊的支撐力也恰到好處，讓我一夜好眠。房間的衞生狀況堪稱完美，各個角落都一塵不染，讓人很放心。 房間內的設施也很齊全，空調製冷制熱效果良好，電視畫面清晰，網絡也很穩定。浴室乾淨整潔，熱水供應充足，淋浴體驗很棒。 隔音效果也值得稱讚，在房間裏幾乎聽不到外界的嘈雜聲，能讓人很好地休息和放鬆。總體來説，這個酒店房間在各個方面都表現出色，我非常滿意，下次還會選擇這裏入住。

Comfortable as always. This time we have great support from Tuan Anh from the reception. We stay for 2 nights during Peak season in New year festival 2024 Gonna stay here again whenever visiting Bac Giang city. Also recommend Sojo as a group of hotels in other provinces as well.

The hotel was really near to all the places I planned to go in Bac Giang. I was totally amazed with how big and modern the hotel was when I first saw it. The neccessities inside was extremely beautiful as well, you have to go to the roof top pool if you come here, so cute.

The room is a bit musty! Breakfast is simple. Everything else is fine.

The hotel service is warm, clean and tidy, the rooms are spacious and comfortable, the room cleaning is also very meticulous, cost-effective, and a comfortable and pleasant stay experience

Check-in staff is efficient and friendly. Very new hotel and the room is clean and spacious. Breakfast limited . Not much selection. No coffee / tea provided just milk / soya bean milk. Location is quite a distance from the city center and main street. There is no restaurant nearby so will need to walk 15-20min to locate restaurant. Overall a good stay as the price is reasonable.