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I created an account just to leave this review to notify people. Based on multiple phones calls it appears this hotels scam goes all the way up to the owner. We stayed for business (used a business card to book), had dinner (paid for by our personal cards *with banks statements*). Days later we get charges on our company cards with multiple different claims that we ordered kids meals, breakfast, etc (which we did not). They finally decided they would try to charge us for kids meals and sent us receipts that show a different table number than the table we sat at for dinner When attempting to question this charge (took 3 days of calling periodically and still haven’t gotten through to anyone who can resolved this issue) each “manager” has given us a different story as to why we are responsible to pay. They also blatantly lied and said my co-worker admitted to these charges. 100% lie. Anytime we are sent to “Jim” the manager, it goes to voicemail and it’s full. Convenient. The front desk “manager” no longer takes our calls and just transfers us to the useless full voicemail. We are currently in contact with corporate to try to resolve this. DO NOT STAY HERE!

#Praise# for room size, location, convenient transportation, corridor sound insulation, sound insulation, satisfaction with the nearby restaurant; the hotel is very good, very comfortable to live, rich breakfast

住宿體驗一般，早餐還行。

All I wanted was a hot bath , I have a bad back. They said I could get new room. That wasn't possible it was everything I could do to get myself to that room. I was staying 2 nights asked for discount on room or a free nights stay or extra points because I'm a member. I never heard back no discount they took my name and number said someone would call me back no one called. Bad customer service very disappointed! Have always had a good experience I have been a member for 15 years, one time 10 years ago there was dog hair in a bed, on the spot they gave me a free room and moved me to a new room, no question that was good customer service! I will never stay at Wilsonville they have no customer service and had to make all kinds of calls to get an answer, whats the problem, and would have to get back to me, I guess they called once and that was it and charged me more for the second night than the first night. No customer service at all! The guest should be taken care of and ask the customer what would make them happy the stay worth while and give it to them. You can make a customer for life or loose them, if its money they worry about, making a customer for life will make you more money. I will never stay at Wilsonville again! There should have been no question, still haven't heard back from them lol...

The price/performance ratio is very good, and the breakfast is the most abundant among hotels of the same price. Because it is close to the highway, you can hear the noise of cars in the morning, but there is basically no noise at night

Great experience Hotel accommodation reviews can be reviewed and evaluated from the following aspects: Quality of service: including front desk service, room service, catering service, etc. The quality of service will directly affect the guest's accommodation experience, such as service status and speed special. Equipment: package room equipment, catering equipment, fitness equipment, swimming pool, etc. The complete equipment and quality are also worth recommending hotels. Hygienic environment: cleanliness of private rooms, quality of beds, cleanliness of bathrooms, etc. These will directly affect the health and comfort of guests. Positioning: The positioning of the hotel is also an important reason for guests to choose the hotel. Whether the positioning is convenient, whether the surrounding environment is good, etc. will be broadcast live. High price ratio: the price of the hotel is reasonable, whether the service, setting and environment are in line with the price.