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Came to Sonesta to rest the night after having a terrible day and my day immediately became better off of two interactions with the staff. Danaya and a bartender who I saw from 6-7pm. I was on line ready to check in with a down look on my face since I wasn’t able to return home after working a double at the hospital. As I go up to check in I’m greeted with this amazing energy, positive attitude, vibe and aura that can immediately make you smile after just a couple of sentences. This person is Danaya. She made my day so much better after just a small conversation. I did come back down later to drop my girlfriend off to her car and again me and her both were greeted with the same energy that I had received a couple of hours earlier. I do believe that every job and every place deserves someone like Danaya! The amount of joy I received after checking in truly made my night so much better and I wish her all the best! I wish I had asked for the bartender’s name who made me a Caribbean rum punch! I sat down after speaking with Danaya who told me about happy hour, and ask the bartender for his favorite drink since I had just turned 21 a week/ 2 weeks ago. He immediately went to work on the first drink I’ve had out of the many I’ve had in this short time that I enjoyed. I’m not big on Alcohol since I’m just now exploring it but the one he had made for me was amazing. With his cheerful attitude and quickness of the drink I was definitely grateful for him being there! Wish him all the best also! The room was amazing and something not many people realize is how important it is to have such good water while showering. I feel like it’s always overlooked but my shower was fantastic here. The king sized bed I had was like sleeping and a cloud and the channels they had were great to watch. Tv was amazing and everything was clean. The window has an amazing view! This hotel is amazing. From the rooms, to the guest and to the staff that do their best to provide nothing but the best service you can receive. Any hotel can offer a bed to sleep on and a happy hour but none do it better than Sonesta! Thank you to all who work there and I wish you the best in life. And another personal thanks to Danaya, the bartender who served me, and to whoever cleaned my room before and after my stay! I wish nothing but great things for you guys! Please be safe and healthy! ————————————————————————————————— Wish I took more photos to show but the next time I come back I’ll make sure everyone can see the amazing room and service you are getting.

My family and I stayed at Cambria Hotels for a couple days. Each room was neat and super clean. It’s very noticeable their staff cares about their work and what they put out. Housekeeping personnel were extremely kind and hospitable which made our stay so much more enjoyable and relaxing. Other staff members were very professional and welcoming and the rooms were very organized so I can confidently say I’d be staying here again ! Josh E. Burke

We arrived early evening and immediately the valet parking attendant was at our door, handing us a ticket stub he says: Don't worry, take all the time you need to get your things ready and i'll take the car when you're ready”. That immediately relaxed us and the rest was a breeze. ”We have complimentary re-entry service so you can leave and return s much times as you desire”. Parking is $37, but as we were using points it was the only charge and worth it for us. Check in was quick and courteous. Elevators were quick and quiet whisked us up to our floor. Lighting in room can be a bit brighter we thought, but otherwise we managed. Beds were extremely soft and comfortable, with large feather like pillows - the kind you sink into. Bathroom is a room for itself, wit ha separate shower, toilet and bath area with a double vanity- two sinks. Plenty of storage space and all in all a true 4-5 stars. The rooms are very quiet as well. Only issue i would pass on to management is this: The main lobby should no be the gathering place for any type of socializing/eating. there are plenty of rooms in this very large building for that to be out of the way. Guests checking in would rather appreciate the relaxed and private walk to the elevators.

The hotel is located in a desirable location, close to shops, restaurants and transportation. The rooms are clean, and laid out in a practical, functional way. Breakfast is included and is plentiful- perfect for our family of 6. It’s not gourmet, it’s free, so enjoy it and be thankful. We witnessed a few guests be condescending and rude to the staff who were trying to keep up with the morning rush. We found a table each morning except for one which was fine and we ate in our room which had a table, chairs and a large kitchen area. All of our staff interactions were pleasant. Parking is convenient and located adjacent the entrance. The laundry room is excellent with plenty of machines to accommodate all guests. The gym is small but clean and well maintained. The rooms are the best feature. If you need a place for more than one night and you have a large family, this is the right choice. I’d recommend this hotel for families, especially those with young children because the rooms are large and the kids have space to play. The hotel was very clean. The staff is friendly and helpful. The hotel is checks all the boxes for a family with children who need no frills, convenience, practicality, functionality, and clean.

Enjoyed this hotel very much. Stayed here two years ago and was very pleased so used them again. The blackout window shade option was great for our afternoon naps. The hot breakfast was so convenient. We were not disappointed!

Not a bad hotel but not overly great either. The lady at the front desk was very friendly and accommodating, though. That could be because of an incident when we first arrived at ”our room”. It turned out that it was occupied by another guest, and we surprised her by opening the door! Front desk lady apologized to both of us. We got a discount, and I think she got a free night. We thought it was funny, but I doubt the other guest did... Anyway, the rooms are okay - double beds, not much to praise but really not much wrong either. If you need a room fairly close to NYC, this is probably a good bet if you don't need anything fancy.

The front desk is absolutely professional! Witness a very angry Spanish lady whom she booked her reservation online and was demanding the front desk manager to acknowledge the rate. Which was not a good way to speak in that matter if she would’ve been nice maybe it would have been acknowledged. Besides that my stay was absolutely great!! Workers are terrific!! And they mention and grab and go breakfast which they made very clear! I’d definitely recommend this place !! Hospitality was great!!!

The hotel looks old, but it is well maintained and belongs to the HILTON hotel. The room has no way to open the window, it is a bit wet. The hotel front desk Xiaohe is quite willing to chat. It was very convenient to book the airport where Red Dot’s car went.