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We had a great experience at this location. The staff were friendly (especially at breakfast) and helpful. The room was clean as was the rest of the hotel. Parking was available close to the entrance which made it easy to unload with the kids. Would stay again if we were back in the area.

I come to this area every year for a classic car cruise and visit family. This is the closest hotel to my family. I have stayed here in years past and its been average. Nothing special but I don't spend a lot of time there to begin with. This visit the room was overcome with a musty odor. The only way to combat it was to run the A/C very high and keep the bathroom fanning running. After a day in the sun we would come back to this ice box. Without doing that the room smelled and none of the linens would dry. And it was't really that humid out. The Wifi was also very glitchy. These are enough factors that when I return next year I won't be coming back to this Hampton Inn.

I recently stayed at the Holiday Inn Express & Suites Farmington Hills - Detroit. I really enjoyed my stay. The hotel was clean and comfortable, and the staff was very friendly and helpful. I would definitely stay there again.

Wonderful hotel in the northwest corner of the detroit metro area. The clean and modern rooms were perfect for my week long stay in august

Upon walking into this hotel, we liked what we saw. The lobby area was nice and inviting.The room was nice and clean. We Loved having a fridge and a microwave. The ammenities were nice. The bed was very comfortable. We didn't use the pool or exercise area. We arrived later in the evening and checked out before breakfast even began. Can I just say tho......AMBER! She was absolutely amazing. She greeted us with a smile and a great attitude which we needed after what we had gone thru at our previous hotel. What a breath of fresh air. We chatted on and on while we checked in. I cannot say enough about how wonderful she was. When we had come down to the lobby shortly after checking in she was mopping the floor and I must say she was happily doing it. She always had a smile on her face. Hotels need more GSA like her. You have a real gem on your hands there. We just loved her.

First night of a two night stay. I approached a member of the room service staff, only to be informed that cleaning would only occur upon instruction from the front desk. After relaying my request to the front desk, I received assurances that it would be taken care of. However, upon our return that night, our room remained untouched. Frustrated, I sought an explanation from the front desk, only to be directed to either inform the receptionist or the room supervisor if I want my room cleaned next time. Second night of two. While my son and I were engrossed in the NCAA Men's Basketball Tournament, an unexpected power outage plunged us into darkness. Despite our hopes, the TV remained dormant until the following day, and to our discomfort, the heat failed to return as well. Seeking some form of compensation for the inconvenience, I inquired about a discount, only to be met with a dismissive response citing that the circumstances were not there fault. During check, I was once again reminded that the situation wasn't their responsibility. To compound matters, the culinary experience was further marred by undercooked eggs on both days of our stay. I took the time to complete their survey, hopeful that my concerns would finally reach corporate ears. Yet, once again, my pleas seemed to go unnoticed and unanswered.

Continue to book here because of location but might have to change. Staff is not friendly and both check and check out clerks acted as if I was bothering them. This sets the tone of the stay. Had to navigate around unattended delivery cart to get to room 125. Room clean and quiet. Ice machine on first floor broken. Large breakfast area. Standard waffles, yoghurt, good fruit, fried eggs (not appetizing) and sausage. Nice common areas.

Stayed here for 2 nights. Room was very comfortable with mini fridge and microwave. The bed was big and comfort was a 7 out of 10. A/C unit was quiet. Toilet had super sucker pressure (you don't have to worry about clogging it) and the shower possibly had the BEST water pressure of any hotel I had every stayed at, it was great, felt like you walked out of a waterfall when you were done showering, very refreshing! The only downside to the room was the area around the sink was on the small side and the lighting around the sink need to be brighter. Breakfast was good, had your standards oatmeal, waffles, eggs, sausage, bagels but no muffins. Would stay here again, very quiet area on the weekend, and excellent value!

I should preface this with that I have had nothing but positive and excellent experience with the Holiday Inn brand. I have stayed in numerous properties and have had nothing but a great experience. This is why I picked this hotel instead of the Residence Inn and the Courtyard nearby. This is the WORST Holiday Inn I have stayed bar none; I felt like I was in a Hampton Inn or a Howard Johnson the entire time. My main issue was cleanliness, or lack thereof. This hotel seems to fail at even the most basic of maintenance. I found candy wrappers all over my room. All of the walls had numerous scratches and huge black marks on them. The bathroom had hair all over it- and the toilet had stains all over it. The shower enclosure looked as if it had not been cleaned in months- mold all over and hair covering every surface, including the ceiling. When I arrived, the hallway which my room was in was filled with trash and boxes, with no housekeeping in sight. My ONE highlight were the beds. As bad as this hotel was, the beds were spotless, and were extremely comfortable. That, and the fact that the very modern lobby was beautiful, are my only positives. But this hotel fails at literally everything else besides looking pretty on the surface. I will be seriously considering never entering another Holiday Inn after this, and my opinion of IHG hotels has changed drastically. Maybe my room was the one bad room, but judging by other reviews, I'm not so sure that's the case...

I spent four weeks here at the Residence Inn in Farmington Hills, from September 26. 2022 to October 22, 2022. Overall the room was comfortable, the queen sized bed was comfortable, did like the kitchen area where I can head out to Kroger and Heartland Markets to buy groceries instead of relying of going out to restaurants every day. Was able to use the desk area to setup my workspace where I was able to do some work. Utilized both the fitness centers (didn't anticipate I was doing my workouts using the treadmill four days per week! Plus utilized the weights in my workouts) as well as the laundry facilities once per week (NOTE: Bring quarters to use the laundry facilities, it's $1.75 to use the washer and $1.50 to use the dryer. You could get quarters from the front desk or get rolls of quarters at the Chase bank that's across the street) They do have a 'Market' where you can buy bottled water and snacks, however it's more cost effective to just go to the Heartland Market that's nearby to buy such items. Only one negative - the frequency on my room being cleaned by housekeeping. Granted I was working in my suite during the regular work week, however housekeeping only cleaned my room once on Saturday (in which the replaced the bedsheets, towels and cleaned out the garbage cans) during the four weeks I was there. When I brought this to the attention to the front desk I was told housekeeping will come clean my room, however when I came back after being out for several hours they only emptied the garbage cans and replaced the towels. Parking was no issue - parking is free and is outside in front and in the back of the hotel. I did observe that some people were parking their cars at the nearby Holiday Inn or Courtyard by Marriott. Would I come back to the Residence Inn for another long stay...yes...it was nice experience 'living' in Farmington Hills, Michigan in a nice suite.