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We stopped here on a return trip from visiting friends in Virginia. The hotel is at the foot of Lookout Mountain so the view is mostly trees but in a pleasant, quieter location outside of downtown Chattanooga. There is a Cracker Barrel on the same road just below the hotel. We easily drove back into town for supper at Carraba's. The lobby was very inviting with a mountain lodge feel and a crackling fire in the fireplace. We had a suite with separate sitting room and bedroom on the 3rd floor. Ask for a room facing the mountain - we had a view of the dumpster from our room. (Not mad about the dumpster - every hotel needs one. Just didn't think about asking for a specific view.) The room was very clean with one exception - some hairs left behind on the wall of the shower stall. The color pattern of the tile might have camouflaged them so that housekeeping overlooked them, and it was not a deal-breaker for us but might warrant some additional training for staff. The breakfast area was busy on a Tuesday morning, so much so that coffee and food items ran out and were being replenished by possibly the only worker responsible for the buffet. He was trying his hardest to stay caught up to the many guests and I suspect this was just a staffing problem, possibly someone not showing up to work the breakfast shift. Every hotel associate we encountered or spoke to was very polite and helpful. We enjoyed our stay here and would recommend it.

Our stay here was good and not-so good. We requested a ground floor room and that's what we got, which some hotels won't do if we arrive later in the day. We were able to park right at the door. Room and everything was pretty clean. The things we used worked well (refrigerator, microwave, hair dryer) but I didn't see an ironing board. TV worked fine. The shower worked well and had one of those shower curtain rods that gives you more room. The sink/counter area was large and separate from the toilet tub. The breakfast was okay with hot scrambled eggs & sausage, biscuits & gravy, packaged pastries, bagels, some cereal, juice, coffee, tea, hot chocolate, etc. There were washers and dryers in the room where the pool is. We didn't try the pool but it was large and indoors and looked nice. There was a $100 deposit and since we paid with a credit card, they said there would be no problem about having to pay it in cash. On the negative side: The room had an odor... not really smoke but something that wasn't particularly pleasant. The room felt very humid and ”sticky” despite the a/c working to lower the temperature. I didn't like the feel of the tile floors on my bare feet. There was no tissue in the tissue dispenser. Although there was room for a table and chair, there wasn't any. We ate our carry-out dinner sitting on the bed. Pillows were only okay and all were the same. Toilet/tub area was very small. No elevator for 2nd floor rooms.

I don't think I've ever had a better hotel experience for under $75 per night. Great staff, very clean and updated room, comfortable beds, no-frills (but good) breakfast, and parking right outside our room. It's just what we needed after a stressful day of travelling.