Best Topanga Hotels

We had a great stay. Our room (305) was very large and the large bed was extremely comfortable. The rooms have been refurbished since our last stay in 2019 and are greatly improved. The closet area provided ample storage and the shower room was large. We appreciated the space and amenities including hairdryer, iron and board, fridge and coffee maker. The TV area also has great storage and there was a large selection of channels. The only drawback to the room was the air conditioning noise so I used silicone ear plugs to sleep. We didn’t use many of the facilities except the gymnasium - regrettably the 2 running machines were both out of service. The pool is very small and could be noisy if your room overlooks. There are plenty of parking spaces and the location is excellent, very handy for The Calabasas Commons (a beautiful, landscaped area with a great selection of coffee shops, restaurants and stores), Malibu beaches (30 mins drive) and 405 highway. The housekeeping staff did a great job and always said hello in the corridors which was really nice. The complimentary, individually wrapped cookies at the lobby were delicious and a very welcoming touch. I have had great stays in this hotel and would unreservedly recommend to friends.

The location is the only thing good about this hotel. If you stay in the back rooms there alot better then the frontvof the hotel. That needs to be renovated especially for the price of the hotel. The staff was friendly overall never had a problem

Overall really liked the hotel BUT when we arrived at 3pm for check-in, the room wasn’t ready. Was told to wait in the lobby and they would let me know when it was ready. Waited. Waited. Nobody ever approached us. At 3:45… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 4:30… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 5:00… Went to the front desk to ask status. “Who? What room? Let me check on that. Yes, it’s ready now. Let me make your keys for you.” I’d probably still be sitting in the lobby now weeks later if I hadn’t approached the front desk multiple times. Any compensation for this long delay? Nope. Filled out their survey when I received it by email. Any compensation offered then? Nope. Morale of the story: Throw a fit in the lobby, disturb all the other guests, and make a huge scene, THEN you will get some compensation for their shortfalls. Acting like a reasonable, understanding customer only gets you treated like a sucker. Suggestion to hotels in general: stop giving your worst customers your best treatment. If you drop the ball, there should be an standard chart of compensation automatically deducted from the bill without the customer even having to ask. Don’t make customers scream and yell to be treated fairly.

We were shocked by the positive reviews for this hotel. We arrived late at night. When we got off the elevator, there was a huge pile of vomit on the floor. We went down to the front desk to let the staff know. The desk agent said that he knew about the vomit, but didn't have anyone to clean it. He said he had a photo of it on his phone and would let the cleaning crew know as soon as they arrived. We went back up to our room. The entire hallway on our floor stank from the vomit and a pervasive smoke odor (despite having reserved a nonsmoking room). Our room was filthy. There was hair in the tub and the edges of the shower had pink fungus growing in there, which suggested that it hadn't been properly cleaned in weeks or months. The room stank of smoke. The beds were hard as a rock, the safe in the closet had no batteries, so it was unusable. The drains in both the shower and the sink were clogged. We were disgusted, but so tired from traveling that we decided to sleep and switch rooms in the morning. When we got up the next day, the pile of vomit was still in the hallway. We went down to the lobby to alert the front desk that the vomit had not been cleaned. A new desk agent was there and he said that he knew that the vomit was there but his janitorial crew had only been in for a few hours and hadn't been able to clean it yet. A FEW HOURS??? It would seem that vomit in a public space would be the very first important thing to clean when the staff arrived in the morning. The desk agent literally couldn't care less that there was a public health issue that had been sitting there, unattended to, for over 14 hours. All things being equal, we decided not to eat the included breakfast. If the hotel staff can't be trusted to keep public spaces clean, how could we trust that food had been handled properly? This was the most revolting hotel stay we've ever experienced and we've stayed in some pretty questionable accommodations in far flung locations. We contacted Holiday Inn about our experience and never heard a word back.

Great stay! The staff is top notch at this beautiful boutique hotel. I had everything I needed for a perfect beach workcation. Rooms are large with a beautiful ocean view. WiFi in the rooms were strong with good download speeds. The property is located next to the pier and the sunrise and sunset views are not to be missed.. Breakfast and dinner at the restaurant overlooking the ocean was delicious. Beach chairs, umbrella and food/drink service available. My only regret is not staying longer. Definitely recommend!

Great vibe. Lovely staff. Just a great overall, chill experience. Beautiful, simple rooms. Roof deck for dining really makes it. All the meals were wonderful. Great views of surfers. Ideal for a weekend trip. I am very happy I stayed at the Surfrider!

Business hotel. Clean, bright rooms that are quite spacious. Great wifi. Beautiful outdoor area. Large gym with indoor spa. Starbucks in the lobby opened from 6AM to 6PM which was a plus. Friendly bar area with decent food offerings. Food at a business event/meeting was very good. Attentive and friendly staff. Only negative is that restaurant closes at 11AM and does not open until dinner. If working from hotel you cannot have lunch unless you opt for a Starbucks sandwich.