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This is a very nice, perfectly located hotel. It’s not a LUXURIOUS hotel. The Guest service folks were all very helpful and super friendly. My only two grievances are that the hot tub wasn’t operational, not really that big of a deal, and that the in hotel bar was not open. Ever. We were visiting family that stayed in the same hotel and that is part of the reason for staying there. We thought it would be nice to not have to venture out after the end of the day, and have a couple drinks. This wasn’t a huge deal either, except I think it should be noted somewhere under the amenities that the in-house bar is closed at this time. The breakfast services was wonderful. The food and service! It’s our 2nd stay with this particular Hilton Garden Inn.

Deposit refund is too slow

This was one of the worst hotels we have stayed at. Upon checking in, we were told that the elevator was broken down and we had to use the stairs to get to the 3rd floor. The stairwell smelled of urine on the first floor. The stairwell carpeting was filthy. Our room had a coffee maker with no coffee available. We were unsure of the bed linens being fresh with all their wrinkles. The bathroom towel bars had some kind of dried goo-like substance . The window was smeared and streaky. The ironing board was broken (which I fixed in order to use). The tub plug was laying in the bottom of the tub. Everything was disgusting. All in all, this is NOT WYNDHAM QUALITY.

.My family and myself stayed in this hotel for a month The best part of the hotel was the nice Lady at the front desk named Kristie. She was super sweet and handled every issue in a timely manner and she was always super friendly and made my family feel very welcome. As for so Thank you for being such an amazing person and making our stay great

This is my go to basic hotel. Very reasonably priced. No pool so there are no screaming kids running up and down the halls. Super comfy beds and a nice variety of pillows. Sadly this nice little hotel is starting to show some wear and tear. Scuff marks on the walls. At some point the showers were resurfaced and now that surface is peeling. The corners behind the bathroom door need a serious cleaning. It needs a refresh. The drawer in the credenza would not stay shut. Also this was the first time that I had a problem finding someone at the front desk. When I checked in there was a sign stating I should go around the corner to the laundry room. When checking out the woman that was in the breakfast room came over to print me my bill. I checked in at 2pm which is early. Stated check in is 3pm. The front desk was concerned that there wasn't a room ready at 2pm. I find it hard to believe that every room in this hotel was dirty one hour before check in time. One positive note---this was the first time I have eaten the breakfast. It was quite tasty. Bacon, sausage, scrambled eggs. They also offer a variety of muffins and pastries, cereal and of course waffles. I have another stay booked for August. I am hoping they take care of some of the upkeep issues.