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4:00 check in time is unacceptable. It is not rocket surgery – service vacated rooms first, allow guests in when they arrive. This does not cost the motel anything extra, it is just better management. There were no USB charging stations. The rooms at Comfort Suites East were properly designed with a solid bathroom door that locks. We have been thoroughly disappointed by the recent trend to translucent, unlockable sliding bathroom doors. Our double queen room was large and fully equipped: big TV with lots of channels; fast enough WiFi with no password; desk with office chair; microwave; a couple of large drawers; sofa; upholstered chair; closet with door and wooden hangers; luggage rack; padded footstools/coffee tables; controllable HVAC unit under the window; night stand between the queen beds; fairly effective black out curtains, plenty of lights; iron and ironing board; enough counter space in the bathroom; hair dryer; coffee maker; ample hot water in the shower. Room did not meet my definition of a suite, but there is a partial room divider between the beds and sitting area. We suffered repetitive problems with magnetic ***** key cards in a couple of rooms, might take ten tries to properly scan, sometimes we would get the green light, but the door handle wouldn't “catch”. Our bed was short sheeted, I hate to have to remake a motel bed. Included breakfast was standard Comfort Suites fare: three kinds of dry cereal; DIY waffles; bagels; scrambled eggs; sausage; yogurt, and more, I found it satisfying.

Quiet spot. Located near historic Havelock. Breakfast is basic.

Check in was quick and easy. The room appeared clean. The bathtub was speckled with dark rusty spots. Bedding appeared white until the linens were pulled down and they were soiled. Popcorn in between the mattresses. Debris in dresser drawers, corners, behind the toilet. We were only given one set of towels. Had to ask for more towels (the reservation was for two adults), and they bought us one more towel. (No additional wash cloths or hand towels,) and weren't exceedingly friendly about it.. they have been remodeling for awhile now, but it doesn't take a lot of $ to clean and even less for adequate quality control attempts. .

This is one of 2 places we stay for our annual Christmas shopping trip so we’ve stayed several times in the past because of the value. The furniture in our room was beaten up and needs replaced, the water pressure in the shower was bad and water wasn’t hot enough for me, but we managed. All in all, this is a good place to stay if you’re not picky about decor as it was clean, just needs some updating. We’ll most likely stay here again since it’s suite type rooms giving extra space to wrap the gifts I buy and the price is decent.

Modern clean decoration. Comfortable beds and pillows. Nice blackout shade. Walk-in shower, clean bathroom, stocked with plenty of shampoo, conditioner, bodywash, and hand lotion. Giant TV. Lobby has a pool table, games, standard breakfast, etc. Didn't check the pool or the gym. There is a fridge provided in the room but there are no drawers or coffee in the room, butyou can get it from the lobby. There are hangers provided and a place to hang items. Stayed 2 nights. Service desk provided excellent service.

I stayed here for a recent business trip. It was my first time to Nebraska, so I really didn't know what to expect. The staff was extremely friendly and I even got upgraded to a suite on the 3rd floor, which made for an amazing welcome. The room was extremely clean and the hotel was well taken care of. The breakfast wasn't anything special but it was nice to have options before I headed out for a long day of meetings. My only complaint is that I slept terribly at this hotel. Now, it could've just been me and the time change and allergies. However, I barely slept during my trip. Some of my co-workers said the exact same thing. I'm not sure it was anything due to the hotel but normally I sleep amazing at hotels but myself and my co-workers had a terrible few nights of sleep. Also, the water seemed really hard at this hotel. Not sure if they have a water softener or not but the water was really harsh on my skin. Overall, I'd stay here again in a heartbeat. Clean, comfortable, and friendly.