The room is a domestic express hotel, but the parking is free and there are many vacancies. The address is in a Danish town, which is very convenient for going out. The staff is very friendly and lemonade is always available in the lobby.
Absolutely disappointed! We've stayed here before and had a pleasant experience. Unfortunately I can't say the same about this trip. Upon check in we were informed there would be no water at the property between 9:00 pm and 5:00 am due to some maintenance being done by the city, and this was last of a three night stretch this was occurring. This was not disclosed at the time of booking and I made the reservation on what would have been the first night of the outage. The girls at the check in desk were less than accommodating. I realize this isn't their fault, but I would expect more than an unsympathetic response of, ”We're not giving any kind of discount or accommodation, but we will allow you to cancel and seek reservations elsewhere,” knowing full well that was a joke being this area is a tourist destination that regularly sells out starting Thursday night for the weekend. Then we head for our room on the third floor and we find the elevator is out of service. No warning from the girls at the front desk, who actually directed us to the elevator. I'm not sure what happened since we last stayed here, but I doubt we'll ever see this place again. Not even an offer of bottled water to hold you over for the night. Horrible customer service! Unexpected things happen, but by the third night of the issue I would have expected management to communicate the issue to upcoming reservations. Immediately upon learning of the issue of 3 nights of no water, you would think emails would have gone out to guests scheduled to check in advising of the problem, allowing them to check for other lodging. The curt advisement of, “ You can cancel your reservation and seek lodging elsewhere,” as we were checking in just isn’t the way you win consumer loyalty or keep repeat customers.
We just finished our stay at Mirabelle Inn and loved it, From the moment we arrived to the moment we left, the quaint hotel and staff made us feel special and welcomed. The rooms are amazing with a very comfortable bed. We highly recommend a room with a balcony to enjoy breakfast or an evening glass of wine. We had in room breakfast both ways and the omelette was the best I have ever had. Not only did the staff remember that it was our anniversary, but they also wished us a happy anniversary many times throughout our time here as well as at dinner. Dinner at Oak and Ivy was a delicious and fun experience in a Michelin-rated restaurant. We will definitely be back!
Excellent
84 reviews
4.5/5
Price from
PHP 9,805
per night
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This hotel is in a good location, very easy to find, the room is very warm and beautiful, there is a parking lot but it has to give 15 knives, the surrounding environment is also very good, it is a good choice worth recommending
Booked a room with a friend. The decoration of the two rooms is completely different and exquisite. When it arrived at night, the hotel was on the side of the road and the parking lot was in the backyard. Quite easy to find. The grandma at the reception was really nice, and would say ”Congratulations on getting rich”
After arriving at the hotel, the front desk could not find an order for an hour to stay. The outside looks pretty good, but the room is very old, the air conditioning sounds so huge that our little heart can't stand it, so we have to turn it off. I stayed for a night and stayed for a long time, so I was too lazy to change rooms. Fortunately, the weather is not cold or hot, no air conditioning is OK. There are coin-operated self-service laundry and drying, it doesn't look very clean, but there is no clothes to wear. Not recommended!
The service staff in the restaurant were very warm and friendly, but the room service was not good. When I went to bed at night, I found stains on the sheets and called to ask for the sheets to be changed. The service staff came 10 minutes later and handed me the sheets and asked the guest to change them by himself. After looking at the stains , and said it was not a stain, but a trace of ironing. Breakfast was included in the room rate when booking. When we arrived at the hotel, the front desk said there was no breakfast included, so we contacted Ctrip customer service. Ctrip customer service was very helpful. They promised us to pay in advance, passed the breakfast receipt, and refunded us quickly. , must like it👍
The name of the hotel is deceptive, so it is most valuable! Parking is free and the parking lot is large. There is no parking space. If you are lucky, you can park your car at the door of the room. The breakfast is not good.
107 reviews
3.8/5
Price from
PHP 6,603
per night
Check Availability
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