My sister helped me to check in earlier in the afternoon because we arrived at JFK 10pm on that day and we don't know why our rooms were put as stay over, thus the cleaners don't provide bed tidying nor changing bedsheets until we inquired.
Though we stayed 7 nights we were only provided drinking bottle water on the first day and the hotel is charging USD3.75 per small bottle of drinking water.
The hotel is strategically located, easy access to restaurants and the bus stops is just beside the hotel.
The receptionist Ms Shantel was very nice and service commendable when we reached hotel 230am. We met her again the day we left and the hotel should have more staff as friendly as Ms Shantel.
The website said that there was a restaurant on site which there is not. Given the location, it’s a pain to have to go out for dinner. There was one Italian place that delivered and was actually pretty good. TV did not get all the channels on the guide. I needed something printed which I could not get done. Room was average. I was upgraded as a Hilton diamond member but nothing special. Staff was very friendly but just apologetic and not problem solvers.
101 reviews
3.8/5
Price from
IDR 2,134,561
per night
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We stayed one night before our cruise. We drove from Canada and arrived early morning. Check in wasn’t until 4pm but the lovely ladies at the front desk locked up our luggage, let us park and gave us access to a restroom to freshen up. We toured NYC for the day, the bus stop was just across the street, so convenient. And upon returning check in was a breeze. Our room was very spacious. We were a family of 6 and it didn’t feel right at all. Everything was very clean and comfortable except our pull out couch didn’t feel nice to us. We just put the mattress on the ground and had a great sleep. We checked out the pool, there is no whirlpool/hot tub. The pictures I saw must have been old. My son used the gym and enjoyed it. Breakfast was above my expectations! Very good. We definitely enjoyed our stay and wouldn’t hesitate to book again.
This was my first time staying in Secaucus as my friends with me told me the area was great. I booked the Residence Inn and you cannot go wrong with the location. Places to eat, shop, bus across to NYC around the corner. The staff are top notch. Checking in the woman we checked in through was awesome. So friendly and personable. The room was awesome. Full kitchen, sectional couch that pulled out to a bed and a King Size bed. Washroom was spacious I really enjoyed the kitchen. We hit Walmart down the street and grabbed stuff so we didn't have to always be out places to eat. Clean room, AC was spot on. The free breakfast was great too. There is a Chili's and a bar Hoolihan's right outside of the hotel. Overall you really cannot go wrong with any Marriott brands. I will definitely be back
It's a great location for getting to Manhattan by NJ Transit. We took a car because it was a family trip, and parking was free so we chose this hotel.
I chose it. There is a Starbucks on the first floor and the room condition is good. Bring toothpaste and a toothbrush!
I will never use trip.com again. I booked 2 nights with them months ago, knowing that I had a free cancellation/modification window. I read all the fine print, I contacted customer service to confirm everything. About a week before my window was closing, I tried to modify to 1 night. It would not let me. After FIVE DAYS of contacting them, I finally got it modified. Had I not continued to contact them, this never would have been resolved. THEN, upon checking in at the hotel I was told (even though I prepaid trip.com) that the hotel was never paid by the supplier. Therefore they would not check me in and I spent almost an hour on the phone with teip.com to have it resolved. Totally ridiculous.
With a stay at Royal Motel in Secaucus, you'll be within a 5-minute drive of American Dream and MetLife Stadium. This hotel is 6.5 mi (10.5 km) from Bryant Park and 6.6 mi (10.6 km) from Madison Square Garden.
This hotel offers designated smoking areas.
Featured amenities include a 24-hour front desk and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Ordinary motel type, room facilities are old, but enough, health is OK, coffee machine can pick up a cup of hot water, is a big help for people in China, can drink tea. There is a microwave oven that is awesome. When I am hungry, I will buy something at the convenience store and heat it up. The Chinese gospel.
108 reviews
2.7/5
Price from
IDR 1,356,564
per night
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