The hot tub was excellent! Very pretty town and the free parking was easy to get in and out. The room was very clean and spacious. This is a higher-end business hotel and they have a free breakfast in the morning which is pretty good (eggs, waffles, fruit, etc).
I had a bad experience staying at this hotel. A series of problems... The district manager (Darcie Crowe) posted a big sign stating that she cared the guests and wanted to hear feedback. I emailed her, and never heard back from her. About 2 weeks later, just someone wrote back and said they appreciated the feedback without any details or tangible steps to fix the issues... (no sincerity). 1. Gave me Key to a Room with People Sleeping in it... First mistake during checkin! I was horrified when I opened the door to find that a family was sleeping on the bed! 2. Requested Cleaning & Got Admonished by Staff for NOT Requesting it. Requested cleaning. Cleaning lady said yes but then left without doing it. Front desk rudely told me that they did not clean unless requested. I told her that I requested at check in with my mobile app. 3. Asked to talk to manager (Keely Wilson) but no one got back to me. 4. Wrote to District Manger (Darcie Crowe), and did not even get an acknowledgement from her. The staff is not up to Marriott standard. Being a platinum member, I was more than disappointed.
Located in Provo (Provo Central Business District), Hines Mansion is within a 10-minute walk of Utah Valley Convention Center and Provo City Center Temple. This guesthouse is 1.3 mi (2.1 km) from Brigham Young University and 2.2 mi (3.5 km) from LaVell Edwards Stadium.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself at home in one of the 9 air-conditioned rooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided once per stay.
Excellent
61 reviews
4.5/5
Price from
€120
per night
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With a stay at Aspenwood Manor South, you'll be centrally located in Provo, within a 5-minute drive of Brigham Young University and Utah Valley Convention Center. This hotel is 15.3 mi (24.6 km) from Sundance Ski Resort and 0.7 mi (1.1 km) from Provo City Center Temple.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), wedding services, and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and laundry facilities. Planning an event in Provo? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Your memory foam bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 36-inch flat-screen televisions with digital programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.
This hotel is amazing! However, one particular employee, Robin Sterling Estrada, goes out of her way to make it feel like home away from home! She keeps the food area clean and well presented! In all of our travels, we have never had a better breakfast buffet with such an interesting variety of items. Robin takes pride in what she does and what she does is done with the warmest smile! She greets everyone and engages with everyone as if she is part of the family. I don't believe that anyone is a stranger to her. I took my daughter to Provo to attend a program and after I flew home, Robin was kind enough to check in on her and make her feel loved! We only knew each other for a few hours when she kindly offered to do this1 Robin is definitely an asset to the Marriot organization but more importantly to the guests!
Absolute loved our stay at this place. We got a double room knowing that after a 12 Hour drive, we would be very tired and needed our own personal space away from the kids. It was a beautiful room with a mini apartment/living area in the middle and separate bedroom rooms on each side. The Staff were incredibly friendly, especially during breakfast with they visited with us and talked to us. The breakfast was delightful, but your standard fair, but a great way to get started in the morning. We will definitely stay here again And wish we could’ve stayed longer.
The hotel is located in a quiet community, 4 minutes to Wal-Mart, not far from the door has a good pizza shop. American breakfast ~ the pool is not big, my family said that it is a super large bathtub, the daughter is about 5 steps diagonally.
Decent breakfast, the omelette was really good one morning and there was always cooked food, pastries, fruit hams cheeses, there’s a waffle machine, rice puddings, cold drinks etc so I would say that is probably the best part Staff were friendly, they had This Works toiletries, it’s a convenient location with pretty interior but it felt like things weren’t quite right… It was so loud i didn’t have a peaceful nights sleep, as a family we had 3 rooms and they all commented on the air con system noise so I didn’t realise my room was louder until my brother was in my room to watch a film on the last evening, it came from the kitchen and was really disruptive even with ear plugs The lights were so dim I kept 5 lamps on and bathroom lights Room service was delicious but an hour after we ordered we rang down to see how long it would be then received it within the next 10 minutes so think they forgot about us (was only a quesadilla and pasta which is why we called when it had been an hour) The pool isn’t heated so the hot tub is great to jump straight in to after! But there aren’t changing rooms so you can either walk from the gym toilets into the pool area next door or get changed in pool area (rather than a changing room with a door into the pool as I would expect) I want to rate more but it almost feels like they focus on bigger things forgetting the basics? I wouldn’t normally stay somewhere this nice, it’s over double the price I regularly pay for hotels in England so I did expect more My Mum also expected dressing gowns so was a bit disappointed Tips for non US guests, the iron cord extends out of the bottom, follow the instructions on the coffee pack (no kettle) and you’ll need a room key when checking out to get out the car park
Hotel breakfast is very good, suitable for children to live together, the hotel has free parking, front desk service is very good, health is also very good, the location is also very good, there are many petrol stations and shopping malls nearby, very good.
Good quality and cheap, large swimming pool, the deepest water is 160 meters. Until nine o'clock in the evening. A steakhouse with the hotel, good taste, reasonable price, recommended
109 reviews
3.8/5
Price from
€58
per night
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