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First time stay at Home2 Suites at beginning of our trip and we were so impressed we stayed again at different location in return trip. Just as thrilled with this stay as the first. Hilton as really figured out the needs of traveling during COVID and beyond. Digital check-in, key and check-out. Stove only thing missing for full kitchen and they offer one with pans if you need it. Pull out table and sofa in use for our family as well. Pre-bagged breakfast option included variety of hot sandwiches and even coffee supplies were pre-packaged by flavor in a safe manner. Hand sanitizer and “self-cleaning” elevator buttons! Very comfortable beds and linens too. Way to go with this new brand Hilton!

The check was horrible they said my reservations was cancel and that they had no more rooms I had to call trip.com for proof and proof from credit card people and trip . Com got on phone with them to say payment went thru they said it declined after speaking with trip.com they then said oh it was a mistake however upon check out my card was charge again which I am going dispute front desk was horrible told person in back of me that they card wasn’t decline as previous person but they didn’t no it was my cousin they was talking to she told me this later on after I got matter resolved won’t be going back to that hotel

I was torn between 3 and 4 stars. I'd say 3 1/2 but didn't see that as a choice. It's a nice newly-renovated hotel conveniently located between Harrisburg and Hershey. It's great for one or two nights. The front desk clerk Antonio was friendly and gave us early check-in. The breakfast was good and there were workers cleaning the public areas throughout the day. So what didn't we like. The rooms are smallish. To their credit the space is well ordered and the small bathroom had nice storage areas. The hook on the back of bathroom door is useless for hanging towels. Better hooks and more drying bars would help. The walls are thinner than we'd like. We could hear the TV from the room next to us. There is a nice pool and hot tub but the apron around the pool is so narrow that there's no room for chaise lounge chairs. The chairs in the pool area are not comfortable. So if you enjoy reading and laying around the pool it won't happen. Off the pool there is a patio area with comfortable chairs with cushions and tables. But the area is kind of bleak and no umbrellas for tables. So no shade. All in all you won't be disappointed but you might not be thrilled. Again, it's great for a night or two if you're out all day visiting the sights.

We stayed one night here while on our way back from NYC. The hotel is in a good location its easy to find and close enough to stores, places to eat, and the interstate. For the price we were not sure what to expect so I am pleased to say we were very happy with our stay. The room we stayed in was a very spacious King room with standard amenities like a mini fridge, microwave, ironing board and iron. My only gripe/not gripe is that the room is so spacious it needs a bigger tv :) My only true gripe may be the breakfast area just because of lack of seating. There are just a few tables and not alot of seats. Now to be fair this is more of a continental breakfast w/the addition of a waffle maker so not really a sit down hot breakfast. If you are looking for a hotel with a big hot breakfast this is not your hotel. If you need a very clean, inexpensive place for a night or two then this hotel will meet all of your basic needs.

Overall, it was a comfortable stay. The room was large and had good AC. We did not try breakfast. The staff was helpful, and there was plenty of parking available. It was good value for the stay. The room was fairly quiet, which is always a good thing.

We travel frequently and can say without a doubt that this was the worse experience ever of a hotel . We went to checkin and was given a basement room (who knew those existed ) that reeked of mold . The sheets were damp , the air was moist and the entire room was completely underground . The “fire exit” was a metal corrugated tube with an unstable ladder that you would have to climb up the tube to get out of !!! We tried to remedy this situation but the person in reception refused to find us another room , instead telling us we should have told him we were allergic to mold when we booked the hotel ! As if it would have been fine otherwise ! Although there were other rooms that people had not checked into yet, the person refused to switch rooms. Upon my insistence , he called his manager who he claims also refused to change the room . We asked to speak to the manager and was denied . We were told they would refund the room rate but would not be given a different room . We asked for proof of the refund that they said they would process and was told they couldn’t give us printed proof . Since we were now 3 hours from home without a place to stay with a young child , we called Choice Hotels customer service . They were actually really helpful - however , when they reached out to the Comfort Inn, they claimed we hadn’t been there ! Luckily we had the confirmation number that proved otherwise . Choice hotels found us another room at their expense in a hotel 10 min away and told us that if we weren’t refunded, we should dispute with our credit card company . This morning , we get an email saying the room was charged to my credit card ! Which it had been when we prepaid but possibly charged again instead of refunded . Called my credit card company who was super helpful and disputed the charge . In short … moldy basement room , awful customer service and lied in their communications . Do not stay here !!

My recent stay far exceeded my expectations! From the moment you walk in you are welcomed by the very friendly and helpful staff. But that friendly atmosphere is carried by everyone working there that I encountered. From the cleaning staff to the maintenance crew… everyone smiled and quick to say “Hello” or “How are you today?”. Having not been to this hotel in a while, I returned to find it newly renovated and it looks amazing. I couldn’t have been more impressed with my room with its simple touches that made it comfortable and relaxing. Whenever I head back to the Harrisburg/Hershey area, this will be my go to place!