Best Oakbrook Terrace Hotels

Arrived at the hotel early in the day, the hotel staff arranged early check-in and also helped me upgrade to the suite for free. The suite includes an open plan kitchen, living room and cloakroom. In particular, the kitchen is considered very thoughtful. It is equipped with a microwave oven and a dishwasher. It is also equipped with pots, cutlery, seasonings, knives, etc. During the stay, I made a few meals myself, which greatly satisfied the Chinese stomach.

A staff member African American told my son he looked suspicious my son is African American as well and called the police on him so that was not cool at all my son told her well I have a right to go in and out my room and walk around etc then after I left I called because someone that visited Us while there lost their ID and the lady tell me I left my room a mess I said who are you lying to because I do not play them games I cleaned my room personally and left not a thang in there sat the garbage outside the door in bags and the towels as we are told nothing less nothing more they are more strick with their rules which is better now but as far as accusing my son as being suspicious and telling me I left the room a mess that's messed up y'all not keeping my money that the hotel have on hold I'll take them to court nothing was broken nor no trash was left inside so no that's not it it's sad that this place has changed for the worst in one way and being a more strick is better as it got a lil wild over here in the past they need to know and check they camera as far as which guests are there or not before they start to call people suspicious

Very bad experience! Loud music party next door for the whole midnight, hotel service is not that good.

Service attitude is very good, very clean. It seems that you can also bring a dog into the hotel. This is really good, it is a problem how the plane can take the dog from China.

Celebrating our 25th wedding anniversary. We had reservations in a nearby restaurant and wanted to be close. Overall, the hotel stay was fine. Quiet and mostly clean. There was a bit of dried up food on the TV stand that I wiped down myself. The lady at the front desk was very accommodating but came off a bit “cold” as if helping me was a chore. The Starbucks lady(staff) was overwhelmed. She was the only person taking orders and ringing up customers. I wish that everyone can simply be kind and cordial or choose not to work in customer service.

Love the decor of the hotel, very modern. It's like a warm home. There are many restaurants and shopping malls nearby, so it's very convenient to travel

The bed was very hard and uncomfortable. The pullout bed from the couch was broken. The hotel itself was beautiful. The breakfast buffet could’ve used a few more options for $20/person, no bacon, no pancakes or waffle maker.

The surrounding environment is beautiful and the commercial facilities are perfect. But the hotel service is average, especially the front desk, asking her to have an extra bottle of water. What's even more strange is that we are not allowed to meet guests in the lobby area, saying that we want to book a special reception room.