Great hotel to experience the Hudson Valley in the fall. Convenient location and comfortable accommodations. The bed was very comfortable. We have stayed many times and the staff is always wonderful to interact with. The breakfast buffet is solid.
Well, to start with, if you're staying in the front part, the parking is simply bad. It's so cramped and hard to get in and out of. It's just laid out so poorly. Secondly, we reserved a room with a king bed. Got a room with 2 full size beds.Motel seemed to be full so we didn't request a change, but honestly, we shouldn't have had to. My husband booked this leg of our trip (3 nights here-- shudder!) and he was trying to save money, but some things aren't worth saving money for. The walls AND the carpet AND the sheets were stained. The mattresses were very thin-- 6-8 inches-- and so bouncy that every time you roll over it felt like the bed was going to expel you. There was no comforter or even blanket really, just a top sheet and very thin coverlet, and when we got there, the heat hadn't even been on all day and it was a late October evening, so it took some time for the room temp to even be comfortable. There was a mini fridge but we didn't discover until day 2 that it wasn't even plugged in. There was no disposable bag for the ice bucket, so we didn't dare use that. The only good thing I can say is that the bathroom at least LOOKED nice, but my husband couldn't get the shower to maintain it's temperature at all. It maintained for me, but was too hot no matter what I did. It was just comical. I don't think I've ever stayed at a place this NOT GOOD before. Was very pleased to finally leave and head to our next hotel, which I chose.
Located in West Nyack, Tappan Zee Hotel is a 1-minute drive from Palisades Center and 6 minutes from Governor Mario M. Cuomo Bridge. This motel is 7.2 mi (11.6 km) from Lyndhurst Mansion and 7.5 mi (12.1 km) from Tarrytown Music Hall.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Take advantage of the motel's room service (during limited hours).
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 123 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks, and housekeeping is provided daily.
This hotel used to be very good, now it feels completely different, many things are broken, and the bedding is not very clean. Communication with the front desk is also difficult. I don't recommend it, I don't have a next time
This hotel shows Double Tree on the map, and the street tag is also Double Tree, but it is Hilton, so don't hesitate to go straight in. It is estimated to be cooperative. However, the facilities and renovations are in accordance with the standards of the Hilton Hotel, and the charges are normal roadside motel prices, so the price is very high. The first floor room has a balcony door to sit in the garden and have a cup of tea.
I have been staying at this hotel for the third time. The hotel has a complimentary breakfast, yogurt, fruit, bread, scrambled eggs, hot tea, hot coffee, although simple, eating very comfortable. The hotel room is equipped with a full set of kitchen utensils. It is less than 5 minutes walk to the supermarket and you can cook for yourself. There is free parking at the hotel, and there is a repair shop on the side of the road. This tire is unfortunately tied with nails. It is very convenient to pump up and repair the tires. highly recommended.
Checking in was cumbersome. The payment had been paid on Ctrip and a pre-authorization of $ 100 was received. Very helpless. No free internet is available, using the internet requires a single charge
So frustrating and seriously disappointing. A gorgeous location with views of the Hudson River and some lovely architecture …..but…..the property is poorly managed and filthy. Sticky carpets and dingy furniture. It smelled in the reception area (possibly the Catonese restaurant next door…. it was mentioned people who stay in the rooms over the restaurant have been known to complain about the smell). Regardless of Michelin stars for the restaurant , if you aren’t into having Catonese fusion food smells in your hotel room…chose another location onsite. The Goosefeathers restaurant is leasing the space from the Tarrytown House and is not associated with the property otherwise. There is no room service or food on-site for the guests. We were advised there is uber eats and we can call. The staff on-site seemed seriously disinterested in our presence. Not a smile or staff asking “anything I can do to make your stay more comfortable?” No smiles….seriously lacking pride in their work and no desire to be a premier site. This is a shame. An experienced energetic manager is needed to snap this place into back into shape. Not sure what the business plan is….but it could be improved to be more vacation like - but right now it is sad….Oh well. Hopefully this review gets to management and at least they will clean the carpets. ps not a very good set up for handicap - wheelchair access due to the hills, but saw some unmanned golf carts….maybe if there was engaged staff those would be available to shuttle guests around the property. But alas, it felt like there was no one in charge watching the store.
This hotel refused to offer the rate I booked online. Refused to believe that I work for the government. Spent 15 minutes in the back leaving me at the counter only to tell me they would not honour my rate. I'm a silver member. I've never had this issue before. I used the computer to book myself in at a hotel 20 minutes away only to have Joel then say he'd honour my rate plus give 2000 points??!! Why the change of heart?? I have never, ever been treated so poorly at a hotel. The lobby was crowded and it was humiliating. My loyalty to the Marriott brand is gone.
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