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My room was on the second floor, no elevator. Clean but a little tattered. Quiet and fine for sleeping. The wifi worked well. No housekeeping service - which has become common since COVID - but no one mentioned that there would be no service. My room in the ”Manor House” wing looked nothing like the pictures on site.. Half that size and much more elderly. Again, clean, comfortable and adequate. Next time I will be sure to get a better room.

The room had a dank, musty smell (a friend stayed in another room and his smelled the same), there were stains on the carpet and the desk legs, the towels had stains that looked like everything from makeup to neon paint, the pillowcases had makeup on them, the shower floor was peeling, the curtains were discolored, there were long black hairs in the bedsheets when I arrived, the inside of the Keurig was rusted. The pool area had no towels and the pool bathroom was locked and even after I went inside to let the front desk know this, it was another 10 minutes before someone came out to unlock the bathroom, but they did not have the right key, and we had to go inside and use a hallway bathroom. On my last morning, I called the front desk to have coffee cups and a spoon brought to my room, and was told room service would bring the cups but that i would need to come to the front desk for the spoon. The cups never arrived and an hour later, I checked out of the room. I have backpacked my way through Central America, staying in hostels, and this was my worst accommodation ever experienced.

Good stay, friendly staff. Rooms are little old,but i heard that they will be doing a renovation soon. Lobby still closed which is understandable,Starbucks is just in working distance. Dennys is next door. Family park next door. Overall very convenient. less

The rooms look as if they are remodeled definitely worth the stay for the price the breakfast is great. However the ladies at the front desk could be a little more polite. I just felt rushed and like they didn’t want to deal with me at all. But overall a great stay!

Very well satisfied with the motel and customer service very helpful and very nice.

I have stayed in thousands of hotels in my travels. This one is far and away the worst property I have ever experienced. From the moment I pulled in the parking lot and saw a sheriff deputy patrolling to getting to my room and the AC not working when it was 105 outside and the front desk saying there is nothing they could do about. The room and bathroom was dirty and the toilet didn't work. The elevator would get stuck. I reported all of it and the front desk clerk said he would make a note but there was nothing he could do. My fault in the end though. I should have left to stay somewhere else, and absorbed the cost of the room.

The hotel room was recently remodeled and is truly functional and beautiful; however, I was quoted a price of $155 for Thursday night (3 adults, 2 small dogs) and $168 for Friday night. On checkout, I was shocked to get a bill for $628!! Turns out that this hotel charges $75 PER PET, PER NIGHT and $10 a night to park in the parking lot outside your room!! No one EVER mentioned these charges, nor the $18.60 and $20.16 a night “Occupancy Tax” or the $1.55 and $1.68 “Tourism Infrastructure” Tax or the $4.64 and $5.04 “Tourist Assessment “ Tax. My best advice is to vacation elsewhere. I won’t be staying here again.

Kudos Holiday Inn Express Sacramento, specifically the staff. These people are absolutely amazing. All staff has been very accommodating professional friendly and knowledgeable. Rooms are nice and clean. Very spacious. Property is safe and secure with what I've seen.

The location is also the best. The service was very good. I think the room is nice. I was tired and came home, and I was able to relax with coffee.