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I'm giving this property 3 out of 5 Stars strictly for their staff. They are the only asset this place has going for it. They are warm and welcoming and professional. The property itself has been falling apart for years and it's been doing this for at least the last 18 years I've been coming here. The doors are scuffed. The walls are scuffed. The carpet is sticky. When I'm not outside. I wander around bare feet on these carpets. I have to come into my room and clean and sanitize my feet. The door handles don't always work, sometimes you have to push them up. Sometimes you have to push them down to make them work. When I got into my room, the connecting door to the connecting room next to mine was completely unlocked with no safety gear on it. I opened up my side and tried the other side and realized I could simply walk into that room anytime I wanted which meant they could get into mine. This means this is a serious safety issue The hotel receives an awful lot of noise off of the freeway, which wouldn't be a problem if they had soundproofing. Usually in these circumstances you leave the fan on your air conditioner on to cover up the noise from the freeway. However, you can't do that here. Every time the fan kicks in to keep the room reasonably comfortable, it turns on with a screaming wobbly sound, which is guaranteed to wake you out of your sleep. The computer was broken in the business center so I couldn't print anything and when I tried to email it to the front desk that didn't work either. The Vandelia property near here is only $20 to $30 more and believe me you will get a much better night's rest there than here. Hilton should be ashamed of themselves leaving this property to deteriorate. It is the one closest to the airport and it's certainly past its prime.

For the priced paid, hotel is excellent, check in was a breeze, friendly staff. Breakfast could have a little more variety, (for example some bananas or oranges)but for a quick bite it does the trick. Hotel is close to the aiport. Overall, place is oK.

During a quick road trip with friends, we stumbled upon this hidden gem. I was pleasantly surprised by the great service and cleanliness of the hotel. Check-in was quick, the room was super clean and comfy, and the location was convenient. Can't wait to come back next time I'm in town!

I stayed here because it was on my route, and it accepts pets. For the price point, this place is a dump. I waited 10 minutes in the lobby by myself waiting to check in (it was 6 pm, so not late.) No clerk, no one around. I rang the bell at the desk a couple times. No response. When the front desk clerk finally showed up, she told me she was “busy in the back.” ? The entire place is old and needs major updating. Looks nice from the outside, but is old and run down inside. The elevator and the room are small and dark. The elevator smelled like **** (a lot), and the room stunk like stale grease. I’m assuming the person before me ate from the Mc Donalds next door and the smell hadn’t dissipated. Luckily I had air freshener spray in my car. There was a microwave and a refrigerator in the room, but the refrigerator was completely turned off. My computer wouldn’t connect to the wifi, so I was stuck with only my phone, but it was only an overnight stay. I also moved the chair in the room to look behind it trying to find where my inquisitive cat had decided to hide, and there was a used towel behind the chair. They obviously don’t move the furniture to clean so who knows how long that’s been there? I guess the bottom line is that you stay in a hotel for a bed and a shower, and both of those were acceptable, so that's worth a star. The water was hot too. I found this place lacking though compared to other places that cost the same. There's a breakfast buffet included, but it was very mediocre. Nothing special, and not well stocked. I didn't get a receipt for my stay either. I asked for one when I checked out, but the person at the desk didn't seem to know how to print one, and when she asked someone else, that person didn't seem interested in getting up to print it and pretty much ignored the request. I left without the receipt, but I don't know why it wasn't put under the door during the night like pretty much every other hotel does? I will stick with Holiday Inn Express for short stays like this in the future, as those hotels seem to be newer and a lot more consistent quality-wise. I would never stay here again, but then again, I hope I'm never required to visit Dayton, Ohio again either.

I called this hotel before commuting into the Dayton International Airport to confirm that they provided transportation to and from the airport. They said they did. When I arrived at the airport and called them, they said that they could not get ahold of their driver to come pick me up. It was a $15.95 Uber ride to the hotel. They did not offer reimbursement. The room was okay, about what I expected for a Clarion Inn. Breakfast was standard hotel breakfast. Location is good for proximity to a park with hiking/running/biking trails, restaurants, and grocery store. I went for a run before checking out and needed a shower. The shower provided a trickle of water. I ended up turning on the tub faucet and laying on the tub floor to rinse my hair out. It was far from ideal. I requested a refund for 50% of cost of my stay at checkout as the main purpose one usually stays at a hotel is for a comfortable bed and a warm shower. I did not get the latter. The front desk attendant told me she did not have the authority to make that decision and directed me to email a video of the showerhead's performance to the hotel manager and gave me an email address. I did this while standing there. I followed up 48 hours later after receiving no response. I have attempted to call this hotel numerous times since this stay and no one answers the phone. I contacted corporate Choice Hotels and they apologized for this franchise owners lack of attention by giving me 8000 points to use toward a stay at one of their other hotels. Most hotels in this area require 12-20,000 points for a free nights stay. A month has passed with no response from this hotel. The morning I left, the hotel driver was there. He was a kind, older gentleman. He told me that they never called him the day before to come get me. He insisted I sit in the front seat of the van as it had an airbag and he wanted me to be safe. He would not accept a tip for handling my bags. He was the highlight of my stay. Good conversation and sense of humor.