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We thought this would be a good place to stay before our cruise for $110 total. The reviews weren't too bad when we booked, but then went downhill after that. Avoid this hotel unless you love the smell of *********. The place reeked of it the minute we walked in, and one of the employees told us that they were trying to get rid of the *******, but couldn't. The employees were also smoking in the hallway by the door. The police were there at least twice in the couple of hours we stayed. We went out and bought some Febreeze at a nearby Walmart, but that didn't help. When we started feeling sick, we left and found another nearby hotel. This is not a nice hotel, don't believe the good reviews, they are not true. It's run down, and not the cleanest place either. It seems to be a place for ******* and homeless to stay cheaply. There are no phones in the rooms, the tub did not have a plug that worked. Showers only. We're currently working with ******* and our credit card company to get a refund for that night, but there is no way that we could have stayed even one night. The only good part of it is the Denny's that is attached.

We stay here when we are traveling through Florida. It has been 5 years since we last stayed here. While still nice, the room we had is beginning to show its age. The towel rack in the shower is rusty and towels did not smell very fresh. I’m not sure if the smell was coming from the rack or not. The ice machines on most of the floors were not working. We finally found ice on the fifth floor, very inconvenient. Otherwise, the room and common areas are clean. I would definitely stay again.

I went on Christmas, the staff in the hotel are very good, and the epidemic prevention and disinfection are particularly good in Florida. They also told us that their NASA tickets are discounted, and there is a delicious Chinese restaurant next to it.

The location is very convenient, driving from the Kennedy Space Center for ten minutes, going north to Merritt Island wildlife refuge for about twenty minutes; going south to Cocoa beach is also less than half an hour. The surrounding facilities are complete, there are McDonald's at the door, Subway, Starbucks across the road, and the steakhouse at the door is very good place, there are many people, a steak package of more than 20 yuan; two gas stations, the gas station at the door There is a supermarket and there are many to eat. The hotel breakfast is good, the price of the hotel at this price is very good, yogurt fruit, milk cereal, several kinds of bread, homemade waffles, scrambled egg sausage, pork mashed potatoes and so on. The room is old, the carpet feels dirty, and everything else is fine.

My experience with this hotel’s manager on duty, Brenda Mazzillo, was horrible. I had booked an accessible 2 queen room on Hilton’s website as I use a wheelchair and we are a family of 4. When I checked in, I asked the front desk person to make sure my room was accessible, she said yes. When we went to our room, the bathroom was not accessible. There were no guard rails around the toilet and bathtub, and no shower chair. The room was also dirty with a used candy wrap on the side table. Wished I had taken more pictures. I called the front desk and asked her for a shower chair, which she contacted the manager on duty, Brenda, to find out. When Brenda called me, I told her that I use a wheelchair and that the bathroom was not accessible. Her tone was very negative and she argued with me that the room was accessible for the hearing impaired. She said it was my fault for booking a hearing impaired room so she was not going to help me. I told Brenda that I didn’t realize it was only for the hearing impaired and that I needed a shower chair, but she refused to provide one and didn’t offer any resolution. She claimed a shower chair would be a liability but I have gone to many hotel chains that provide shower chairs. She said the only rooms that had roll in showers were 1 king bedrooms and they were occupied so I’m stuck. Regardless, my family of 4 couldn’t sleep on 1 king bed. Even if Brenda really couldn't do anything, she didn't have to be disrespectful and rude to me on the phone. She didn’t have any empathy or sympathy about my dilemma as I was not able to use the bathtub. It would be an easy solution for the hotel to provide a shower chair with guard rails around the toilet and bathtub in their 2 queen accessible room as different guests need different type of rooms. I didn't expect them to have guard rails installed that night, but I needed a shower chair. The hotel should remove the sign “Making You Happy Makes Us Happy” at their front door, as they do not care about their customers. I will never stay at this hotel again. As a travel agent, I do not recommend this hotel.

We stayed here the night before our cruise left Port Canaveral. Easy check in. Room was ready and very clean. The TV worked the first time. The best things were the comfortable mattress and the hot water in the shower the next morning. It was probably the best shower I have had in years. Can’t speak for other travelers but for the price, the room exceeded my expectations.

We were here for 3 nights while visiting the Kennedy Space Center. Room was good and comfortable. Desk personnel were pleasant and helpful. They do have laundry facilities available that use a credit card for payment. We would return to this facility if in the area again.

The room is great, the suite is as shown in the picture, the hotel has no service, the hotel has been like this for more than ten days in the United States, this suite is super suitable for a family of four, there is a local breakfast shop next to the hotel that is delicious, and it is 20 minutes drive from the space center. For a nearby hotel, I recommend a delicious seafood restaurant.