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Dont stay here!! I'd recommend Home2Stay across the street. We booked rooms here for a baseball tournament. It's really close to Rickets stadium (across the hwy). We figured Holiday Inn Express is a safe bet to be a clean and nice hotel. We were wrong. The building was old, outdated, and not maintained. Rooms were not climate controlled modernly. Had to manually crank up a 20 year old Air conditioner. The lobby area was always filled with water due to the pool. Lobby was wet, common areas were wet, elevators were wet. Didn't seem like anybody was on mopping duty. Lobby front door was broken (wouldn't close all the way). Left a 2 foot gab without closing. That should have been a sign. Saw at least 2 large families with a lot of kids come in early morning and leave in the evening. Clearly, families who had not booked rooms but were just using the facilities. Wouldn't allow a late checkout. It's probably the 1st time I have ever been denied a late checkout in my experience of staying at hundreds of hotels. The Patio area was a concrete slab area in the back with a few tables and a grill. But you can tell management had no thought to maximize the space. No lights. No firepit. It was pretty obvious ownership didnt want to put in too much effort or money into making a nice gathering space. It was pretty obvious that whoever owns this hotel does just the minimum and won't invest any time, money or effort into making the hotel a nice stay. Makes you wonder what other corners they cut to save money or cut costs. Hope this helps anyone who plans to potentially stay here.

On 08/15/2020 I stayed at The Alpine Inn. I need towels so I went to the front desk I to ask for towels. The night desk clerk told me she was all out of towels. I was surprised by that response. I went back to my room empty handed. My wife up shortly after asking if I got towels when I told her what happened she called the front desk and asked for towels. The night clerk again said no. Ny wife told her that was unacceptable. The clerk then placed my wife on hold to look. When she got back on the phone she told her yes she has towels my wife asked her to bring them the clerk said no “we don’t do that”. My wife told her my husband was just down there and you refused to give him the towels. I drove to the front desk again and when I walked in the clerk didn’t look up didn’t greet me completely ignored me. I asked again for the towels and she handed me 2 small face towels. No apology for lying to my husband then to me over the phone. The clerk was rude and had an attitude. I experienced this twice at Alpine Inn. The morning clerk on 8/9/2020 did not honor my reservation which I booked a couple days in advance with a specific check in time. When I arrived I was told by the morning clerk to come back in 6 hours. I eventually had to cancel my reservation and book another room at The Days Inn. I drove from Madison Wisconsin and your booking site allowed me to request check in at 9:30. I have this receipt. I was told to cone back in 6 hours but sometimes it could be sooner. I called her again at 11 & then at 1P. I was told no rooms were ready, this woman also had a bad attitude. I am not sure what’s going on at The Alpine Inn. Needless to say I will not give The Alpine Inn a 3rd chance. I will never stay at The Alpine Inn again. -Sincerely Dissatisfied Customer

For those looking for a moment’s sanctuary in the darkness, the light is always on, and they still take cash! A simple, affordable, deal room in an environment that is safe and takes care of the guests. Your still in Rockford, so expect to make quirky new friends, but the owners and management of this motel genuinely care for the health and safety of the guests, of all stripes and colors and crazy. There are hot tub rooms, but this is -not- a party motel with smoking and vice. If you are looking for that (and who isn’t?) then look elsewhere. If you wish a moments peace, you have found the place.

Stayed one night here recently as we were passing through. Used the Hotwire app driving down the freeway and this Quality Inn came up as a decent price with decent reviews. Stayed in a two queen room. the room was large and clean. The beds were ok, not super comfortable, but adequate for once night. queen size beds? um... probably not. Bathroom was clean, but a little small and dated, even though it appeared to have newer finishes. There was a refrigerator and microwave in the room. it was a pretty quiet nights rest. pool was closed due to Covid. We ate at Franchesco's Ristorante, Italian restaurant that was about 2 miles away, and that food was very very good. All in all, i was satisfied with my stay at Quality Inn. Clean, and a decent price on Hotwire app.