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DON'T stay at this hotel! I had to fill the ice bucket at the sink to wash myself in the shower! There was virtually no pressure out of the shower and no hot water. I accidentally kicked something at the edge of the bed and it turned out to be a car side view mirror. Neither the room or the hallways had been vacuumed in a long time. Dirty towels were piled in the hallway for the entire duration of our stay. The only time there was someone at the front desk was when I checked out, the rest of the time a sign was posted to pick up the phone and call. Everyone at breakfast had to wait a long time for any eggs to show up. The juice machine was empty and never taken care of. I complained about the shower at checkout and the owner promised a partial refund. I called the next day and asked where the refund was since it didn't show up on my credit card, and they stated it had been processed. It never did show up. I complained about this hotel to Holiday Inn, but nothing has happened regarding my complaint. From now on I will only stay at a Holiday Inn as a last resort!

This is one of the best Hampton Inns we have been to. As Diamond members we have stayed at alot of locations. The staff we encountered were very friendly and helpful. The room very clean and comfortable bed. Breakfast staff kept up with restocking and cleaning tables. Only negative was the luggage carts which were hard to maneuver and get into the elevator and room.

#Praise#For location, bedding comfort, adjacent stores, room layout, hotel smell satisfaction; classic global standardized hardware configuration, complete facilities and fine health services, the hotel provides 24-hour fresh coffee with a distinctive taste and is recommended. Staying feels good, cost-effective, highly recommended for travelers in need to choose to stay at this hotel!

The guy at the desk didn’t speak English. After going back and forth regarding the card I was using, we were finally able to check in. Just to get to the room and realize our AC unit was broken (this was the first day all year it was in the 70’s). As I was on my way out the door to ask for a room change, my fiancée stopped me and asked if we had a bathroom? There was a door in our room but it was locked. We assumed that was the bathroom. So I asked about that too. The guy from before came upstairs to try to unlock the door with no luck. (There was something jammed inside the lock). He told us to wait while he got someone else. The other guy came in (also didn’t speak English) and tried to unlock the door while the first guy blocked our exit from the room. At this point, I wanted a refund and we decided we weren’t staying here. Tons of red flags. I was afraid if they got the bathroom door open, what would we find? I told the first guy we needed our money back and we’re leaving and he questioned me, not letting us leave the room. I eventually pushed through and let my fiancée go first down the stairs to make sure he didn’t do anything stupid. He ran down the stairs, nearly knocking her over, and tried to get us to stay. Now, I’m absolutely terrified. We quickly left the hotel, got in the car and drove home. We ended our trip early and I missed my brother’s birthday the next day because of how shaken up I was. DO NOT STAY HERE!!!!!!!

First time staying at this location and we can say we were impressed. Courteous workers, excellent room with great shower, bed etc, and awesome breakfast. Everything was clean. We will be back. Location was close to everything we wanted to do.