Best Lake Hamilton Hotels

1) Walls and ceilings so thin that I could hear - and almost feel - the child in the room above thumping, running and jumping from furniture to floor. I checked in at 4pm and the child was was and continued until 11pm when I finally took a couple of Benadryl to help me sleep. And I'm not talking about thumping with maybe a half hour quiet. I'm talking about constant thumping with maybe 3-5 minutes in between. 2) Free internet access was promised on the hotel's website. However, I couldn't find any mention of how to access it in the handbook left in my suite. I called down to the counter staff and was told to simply log onto my Hilton honors app and log onto the internet that way. While I AM a Hilton honors member, I didn't have the app on my device so I asked 'And that's the only way to access internet?” and was told yes. So, wasn't able to complete the project that was due the next day (when I had planned to still be in Hot springs). Instead, I had to ask the person with whom I made my plans if we could reschedule to an earlier time and an abbreviated meeting. (This was so I could get home early and complete my project by due date.) She luckily agreed but the rush (required by lack of internet access at the hotel) really made my trip less pleasant than I wanted. 3) Hilton Honors membership 3a) As a Hilton Honors member, I've always gotten somewhat lower rates when making a reservation through the Honor's website. In fact, the Hilton Honor's website specifically states 'Honors Members Get Up To 5% Off All Stays!' Unfortunately, at this hotel, the Hilton Honors price was $145 as contrasted with $139 that I would have been charged had I gone directly to the hotel to make my reservation. 3b) Getting 1 night free for 50,000 points WAS a good deal if one DID get the Hilton Honor's discount. But a terrible Deal when you have to pay MORE when you book through Hilton Honors. And those points are not easily or quickly acquired. 4) When I finally complained to the counter staff at 9:30 (figuring that quiet time was at 9 as is the policy of other hotels in which I'd stayed) she said she'd go upstairs and talk to them. I never got any follow-up about from here about the outcome of her visit. So I called back and the woman said that the couple was trying to get their child to sleep. I asked if she had, in any way, asked them to stop or when it might stop, she said no. 4-a) I asked if I could then get a different room. She said she only had a regular room (I had a suite) and that the rebate for changing from suite to room would be $1. We talked a bit and she finally offered $15. Hmmmm....really not enough to change a suite for a room AND have to move to a different room at 9:40 pm) Then I asked if I could get a refund and move to a different hotel. Nope! 4-b) Finally, realizing that I was pretty much stuck in that room and that she wasn't going to ask them to quit, I said to her that I'd go up and ask them myself. She

The motel is great no carpet, no house keeping during your stay which I really liked unless you want it which we did not. All you had to do was go to the front desk and bring your dirty towels and you got new ones. You can request shampoo, soap which I walked down twice in our 4 night stay and got some. I am a smoker but I do not smoke indoors, they had a beautiful patio that you could set at and smoke and drink your coffee. They are smoker friendly and pet friendly I didn't have an animal, but several people did . I would definitely recommend several nice places you could smoke without being treated like an outcast. We all loved the pool really clean the kid's had a blast. No coffee pot in the room, but it's in the lobby with everything you could possibly want. The price was great and everyone was extremely friendly. The room was spotless when we checked in and when we left it was very clean. The views are beautiful I set in several different places. Huge selection of restaurants and shops all close by and magic springs was close.

We rented a family room so we could have 2 separate bedrooms. There's no refrigerator, microwave, coffee pot, etc... The only AC was in the Master bedroom so our son got pretty hot. The towels for the hot tub had to be checked out and we had to strip our own beds and gather the linens. We have done this multiple times as we have rented houses previously but never in what I consider a hotel. The building is older but well kept. The carpet in the room was clean but there was quite a bit of dust on the dresser. The remote control for the queen bedroom was missing the back and batteries secured with electrical tape. The staff was amazing but the restaurant was very expensive. The hot tub was nice and the outdoor pool was heated and very well maintained. I would stay again but now I am more aware of the additional needs to be comfortable. Would probably be renting the full condo. Overall for 1 night these things are minor and the staff make up for the small conveniences that most hotels provide.

The hotel is near Lake Hamilton, Hot Thrings, with a good view and friendly staff You can eat coffee and tea for free in the hotel restaurant in the morning and have a coffee maker and microwave in the hostel.